Support Coordinator Job Description Template
Our company is looking for a Support Coordinator to join our team.
Responsibilities:
- Assist in the QC of allograft tissue prior to release into inventory;
- Coordinate company travel for employees;
- Act as liaison between the Directors and the Marketing team to ensure appropriate inventory levels of marketing materials;
- Manage calendar invites for meetings ranging from 1 on 1 HiPo lunches to recurring full company meetings;
- Support Presidents’ initiatives, goals and day-to-day activities;
- Manage collection of receipts and administration of expense reports for Presidents;
- Create and maintain comprehensive strategic project plans;
- Create/run reports or assist with projects as requested by Managing Directors;
- Assists the QA Support Supervisor/Manager as needed;
- Contribute to operational initiatives including contract compliance, reporting needs, talent recognition and as business needs dictate;
- Support strategic initiatives of leadership team by tracking progress via leadership meeting attendance and individual follow up;
- Assist with additional administrative duties as assigned by Management;
- Assist in tracking and forwarding documents uploaded to the computer tracking system to other QA Departments;
- Assist in the sending/tracking of autopsy reports and medical records;
- Responsible for the data entry of information into donor records and informing supervisor of any discrepancies found.
Requirements:
- High School Diploma or GED;
- Knowledge of medical terminology;
- Basic Microsoft Word and Excel skills;
- Demonstrated ability to document calls into a computer system;
- Experience in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department;
- Language preferences – Spanish, Russian, French, Creole, Mandarin, Cantonese;
- Ability to work independently and maintain absolute confidentiality;
- Must have the mental ability and visual acuity necessary to identify breaches in policy as they relate to procedures;
- Strong writing and communication skills;
- Must be able to lift/carry 30 pounds;
- Proficient in MS Word, Excel and must be able to type 50+ WPM.