Accounts Receivable/Collections

Accounts Receivable/Collections Job Description Template

Our company is looking for a Accounts Receivable/Collections to join our team.

Responsibilities:

  • Contact customer by phone/email to finalize collection of outstanding debts;
  • Maintain professional and friendly relationships with customers while still collecting payments on time and in full;
  • Record cash, check, credit card, wire, EFT and other payment types into accounting software;
  • Establish new accounts and credit terms with customers by running credit references;
  • Respond to daily account queries and inbound calls and settle customer disputes;
  • Monitor outstanding balance against set credit limit and escalate when the limit is exceeded;
  • Prevent and resolve collections issues by establishing credit terms and limits;
  • Maintaining accurate records and notes;
  • Prepare daily bank deposits/deposit slips;
  • Prepare cash receipts;
  • Coordinate with collections attorney for delinquent accounts;
  • Process COD order pick-ups;
  • Send monthly statements;
  • Communicate with order entry and logistics staff with regards to past due clients and account holds;
  • Reconcile customer accounts to ensure that customer’s payments are applied correctly to invoices to avoid/correct discrepancies.

Requirements:

  • Monitor outstanding balance against set credit limit and escalate when the limit is exceeded;
  • Maintain accurate records and notes;
  • Proficient in Microsoft Office applications;
  • Contact customer by phone/email to finalize collection of outstanding debts;
  • Respond to daily account queries and inbound calls and settle customer disputes;
  • Customer service skills;
  • Previous experience in glass industry is a plus;
  • A/R and Collections experience is a must;
  • Thoroughness;
  • Ability to work independently;
  • Excellent math skills;
  • Consistent customer follow up;
  • Previous experience in construction or manufacturing environment is a plus;
  • Ability to thrive in a fast-paced environment;
  • Excellent verbal and written skills.