Quality Coordinator Job Description Template
Our company is looking for a Quality Coordinator to join our team.
Responsibilities:
- Manage Quality System documentation, gauge inventory, audits, reporting of quality system status/key process indicators;
- Quality Coordinator will be responsible for customer service, if possible, at the center;
- Support quality planning process;
- Makes daily rounds on nursing units and identifies areas of opportunity to improve patient outcomes;
- Experience with Electronic Medical Record systems;
- Proficient in Microsoft Office Suite Programs (Word, Excel, Power Point at a minimum);
- Participates in CQIteams as requested as team member, facilitator, or team leader and participatesin patient tracers as requested;
- Generates reports, spreadsheets, charts and presentations as needed to assist in the Quality / Performance Improvement efforts;
- Strong familiarity with various inspection equipment;
- Effective verbal, written and presentation skills;
- Completes evaluationsof patient care using approved indicators and established parameters;
- Documents reviewfindings as per hospital/department standards;
- Computer proficiency to include Windows, MS Word, Excel and PowerPoint;
- Complies with theMedical Record Department’s procedures in requesting and returning records forretrospective review;
- Communicates tosupervisor problem issues or potential problem cases within 24 hours.
Requirements:
- Attending and contributing to scheduled leadership meetings;
- Assisting with employee training and education in the work place;
- Completing monthly quality related data entry, analysis and reporting;
- Monthly safety rounds and quality control surveillance;
- Well versed in ISO 9001:2015 QMS requirements;
- Technical Degree in Quality, Manufacturing, or a related discipline or equivalent experience;
- Professional certification (ASQ or similar) in relevant quality disciplines;
- Excellent functional knowledge of Microsoft Office products, particularly Excel;
- Bachelor’s degree with health care and/or quality experience;
- Strong telephonic engagement and customer service skills;
- Ability to coordinate, prioritize and execute across multiples systems and platforms;
- High school diploma or GED equivalent with relevant work experience in health care and quality required;
- Working knowledge of electronic medical records and practice management software;
- Knowledge of Windows applications;
- General understanding of company products, materials and processes.