Quality Coordinator

Quality Coordinator Job Description Template

Our company is looking for a Quality Coordinator to join our team.


  • Manage Quality System documentation, gauge inventory, audits, reporting of quality system status/key process indicators;
  • Quality Coordinator will be responsible for customer service, if possible, at the center;
  • Support quality planning process;
  • Makes daily rounds on nursing units and identifies areas of opportunity to improve patient outcomes;
  • Experience with Electronic Medical Record systems;
  • Proficient in Microsoft Office Suite Programs (Word, Excel, Power Point at a minimum);
  • Participates in CQIteams as requested as team member, facilitator, or team leader and participatesin patient tracers as requested;
  • Generates reports, spreadsheets, charts and presentations as needed to assist in the Quality / Performance Improvement efforts;
  • Strong familiarity with various inspection equipment;
  • Effective verbal, written and presentation skills;
  • Completes evaluationsof patient care using approved indicators and established parameters;
  • Documents reviewfindings as per hospital/department standards;
  • Computer proficiency to include Windows, MS Word, Excel and PowerPoint;
  • Complies with theMedical Record Department’s procedures in requesting and returning records forretrospective review;
  • Communicates tosupervisor problem issues or potential problem cases within 24 hours.


  • Attending and contributing to scheduled leadership meetings;
  • Assisting with employee training and education in the work place;
  • Completing monthly quality related data entry, analysis and reporting;
  • Monthly safety rounds and quality control surveillance;
  • Well versed in ISO 9001:2015 QMS requirements;
  • Technical Degree in Quality, Manufacturing, or a related discipline or equivalent experience;
  • Professional certification (ASQ or similar) in relevant quality disciplines;
  • Excellent functional knowledge of Microsoft Office products, particularly Excel;
  • Bachelor’s degree with health care and/or quality experience;
  • Strong telephonic engagement and customer service skills;
  • Ability to coordinate, prioritize and execute across multiples systems and platforms;
  • High school diploma or GED equivalent with relevant work experience in health care and quality required;
  • Working knowledge of electronic medical records and practice management software;
  • Knowledge of Windows applications;
  • General understanding of company products, materials and processes.