Assistant Operations Manager Job Description Template
Our company is looking for a Assistant Operations Manager to join our team.
Responsibilities:
- Completes projects within the requested time frame;
- Continually searches for opportunities to improve efficiencies in operations so as to improve customer service;
- Trains and develops a successful staff;
- Communicates with Human Resources on all employee issues to include discipline, termination, pay increases, and benefits;
- Coaches and builds our delivery staff (contract and employee) on their practice of providing optimal guest satisfaction;
- Works with Operations Manager to create budgets that achieve the operating profit goals of Mattress Firm;
- Maintains constant communications with district managers/operations team to maintain knowledge of upcoming sales events;
- Orders and replenishes inventory to maximize sales and establishes realistic min/max levels to avoid stock-outs and inventory surpluses;
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
- Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.);
- Talk or hear during face-to-face communications in a noisy commercial kitchen work area;
- Move, lift, carry, push, pull, and place objects weighing more than or equal to 40 pounds without assistance;
- Bend and stoop to grasp objects and climb ladders;
- Bend and twist neck and waist, reach above and below shoulders and squat;
- Stand for prolonged periods using hot stove/oven, cooking utensils including sharp knives and industrial kitchen equipment.
Requirements:
- Proficient computer skills using Microsoft applications (Word, Excel, etc.);
- Associate Degree preferred, but not required, in Business, Hospitality or Management;
- Proven track record of building sales, increasing profits, staff development;
- ServSafe certification required or obtained within 90 days of hire date;
- Minimum of 1 year of direct food/retail leadership experience;
- Accounting, bookkeeping, and/or collections experience in multi-family housing, hospitality, or retail industries preferred;
- Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office and Onesite;
- Excellent written and verbal communication skills;
- Positive attitude, strong work-ethic & solid communication skills a must;
- Full medical, dental, vision and life insurance;
- Paid vacation and personal time off;
- Paid community service time;
- Flexible Spending Account Short-term & Long-term Disability;
- Employee purchase incentives (We want you to sleep happy );
- 401(k).