Development Operations Manager Job Description Template
Our company is looking for a Development Operations Manager to join our team.
Responsibilities:
- Interface with IT staff to resolve CRM issues and/or suggest system enhancements;
- Track progress on various fundraising plans in collaboration with fundraiser lead(s);
- Co-establish, manage, and track annual fundraising budgets and expenses;
- Interface with accounting staff to ensure data consistency between finance system and CRM;
- Responsible for coordinating relationship management in netFORUM, recording and tracking donor relationships, strategies, projections, and activities;
- Data mining major gift portfolios, including conducting additional research;
- Oversee and manage all operational aspects of the major gifts, gift planning, foundations programs;
- Responds to ad-hoc requests for information from CEO, VPs, and other development staff;
- In collaboration with fundraisers, create and update existing donor briefings and related donor profiles/research;
- Conduct donor research on highly rated prospects and as otherwise needed;
- Supervise Development Assistant;
- Availability for occasional evening and weekend work;
- 3-5 years related experience in an academic, non-profit, or office environment;
- Knowledge of Raiser’s Edge or another donor database preferred;
- Bachelor’s degree required.
Requirements:
- A minimum of four (4) years of related experience required;
- Availability to work occasional weekends and evenings;
- 3-5 years related experience in an academic, non-profit, or office environment;
- Bachelor’s degree;
- Some project management experience is required;
- Supervisory experience required;
- Knowledge of Blackbaud Research Point and FoundationSearch preferred;
- A demonstrated commitment to the arts and to higher education required;
- High level of energy, enthusiasm and flexibility required;
- Excellent communication skills via phone, email, and letters required, including with donors;
- Outstanding interpersonal skills, sound judgment, and experience handling highly confidential information required;
- Enthusiastic, energetic and personable;
- Extremely detail oriented;
- Experience with estate administration and planned giving preferred;
- Demonstrated ability to work both independently and as part of a team in a complex setting required.