Development Operations Manager

Development Operations Manager Job Description Template

Our company is looking for a Development Operations Manager to join our team.


  • Interface with IT staff to resolve CRM issues and/or suggest system enhancements;
  • Track progress on various fundraising plans in collaboration with fundraiser lead(s);
  • Co-establish, manage, and track annual fundraising budgets and expenses;
  • Interface with accounting staff to ensure data consistency between finance system and CRM;
  • Responsible for coordinating relationship management in netFORUM, recording and tracking donor relationships, strategies, projections, and activities;
  • Data mining major gift portfolios, including conducting additional research;
  • Oversee and manage all operational aspects of the major gifts, gift planning, foundations programs;
  • Responds to ad-hoc requests for information from CEO, VPs, and other development staff;
  • In collaboration with fundraisers, create and update existing donor briefings and related donor profiles/research;
  • Conduct donor research on highly rated prospects and as otherwise needed;
  • Supervise Development Assistant;
  • Availability for occasional evening and weekend work;
  • 3-5 years related experience in an academic, non-profit, or office environment;
  • Knowledge of Raiser’s Edge or another donor database preferred;
  • Bachelor’s degree required.


  • A minimum of four (4) years of related experience required;
  • Availability to work occasional weekends and evenings;
  • 3-5 years related experience in an academic, non-profit, or office environment;
  • Bachelor’s degree;
  • Some project management experience is required;
  • Supervisory experience required;
  • Knowledge of Blackbaud Research Point and FoundationSearch preferred;
  • A demonstrated commitment to the arts and to higher education required;
  • High level of energy, enthusiasm and flexibility required;
  • Excellent communication skills via phone, email, and letters required, including with donors;
  • Outstanding interpersonal skills, sound judgment, and experience handling highly confidential information required;
  • Enthusiastic, energetic and personable;
  • Extremely detail oriented;
  • Experience with estate administration and planned giving preferred;
  • Demonstrated ability to work both independently and as part of a team in a complex setting required.