Director, Learning & Development

Director, Learning & Development Job Description Template

Our company is looking for a Director, Learning & Development to join our team.


  • Other duties as assigned;
  • Conduct regular, effective one on one meetings with both direct and indirect reports;
  • Build effective and positive working relationships with all leaders within the company to create a learning culture throughout the organization;
  • Will partner with CHRO and People Partners on engagement survey approach and follow through;
  • Create, implement and execute a companywide learning and development strategy;
  • In partnership with divisional leadership, create and execute an effective employee retention plan;
  • Adept at employee communications; can build a community of leaders and learners;
  • Serve as the key point of contact for SMG trainers;
  • Coordinate with sales leaders on ways to improve results through service excellence;
  • Can measure both the qualitative/quantitative impact of our leadership programs;
  • Equally strategic and operational; can provide a vision, but will also follow through as a “hands on” leader;
  • Own the development of the company training strategy, working with department leadership to prioritize training initiatives;
  • Collaborate with Talent Management, specifically CHG Corporate Training and Talent Acquisition teams;
  • Monitors effectiveness of training programs and makes necessary changes to enhance overall effectiveness of programs;
  • Adheres to all company policies, procedures and business ethics codes.


  • Ability to develop integrated training solutions from inception to post-delivery assessment;
  • Strong consulting and influencing skills; ability to think strategically;
  • 5 years of experience in leading and developing staff professionals;
  • Embraces working and operating in a highly collaborative and communicative environment;
  • Knowledge of learning and development technologies;
  • Proven project manager, planner and organizer who can handle several tasks simultaneously;
  • Knowledge of innovative, current adult learning techniques and methodologies and the application of those to learning in the corporate setting;
  • High energy, positive, can do person;
  • Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders and community members;
  • Make things happen and relishes accountability;
  • Advanced communication, influence and writing skills;
  • Familiarity with SAISD school system is a plus;
  • Interest and understanding of City Year’s work within the national service movement and education sphere;
  • Understanding of latest trends in learning and development;
  • Proven ability to understand an organization’s current/desired state and actions to close gaps.