Learning & Development Program Manager Job Description Template
Our company is looking for a Learning & Development Program Manager to join our team.
Responsibilities:
- Assess training needs to identify gaps and skills with greatest impact on Safety, Compliance and Productivity;
- Collaborate with SMEs and other department staff to define learning objectives and training curriculum;
- Complete all assigned and required training satisfactorily and on time;
- Make strategic recommendations to enhance organization performance and support on going learning across the department;
- Monitor and evaluate training programs to ensure they are current and effective;
- Pilot training programs with a subset of employees to ensure efficacy, satisfaction, and ROI;
- Promote Intranet site usage for communication and learning initiatives;
- Create video tutorials of most commonly used software in the workplace to increase employee efficiency and reduce stress;
- Create an engaging employee handbook that introduces new hires to our culture and;
- Deliver training to employees using a variety of instructional techniques;
- Align learning goals with corporate strategy.
Requirements:
- 3-5 years of progressive experience in Learning & Development or Training (required);
- Effectively present information and respond to questions from groups of employees;
- Writing Request for Proposals (RFP’s) and other proposals;
- Proven experience with project management of learning and development projects in a corporate environment;
- Experience with various project management tools and Agile management tools/platforms;
- Interpersonal skills including mentoring, coaching, collaborating, and team building;
- Thrives in a fast-paced ambiguous, changing environment;
- Learning Management Systems;
- Ability to work early morning Pacific Time with team members in Europe or evening times with team members in Asia;
- 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD);
- Experience with payments industry is a plus;
- Developing status reports and PowerPoint presentations;
- Excellent verbal, written, and presentation skills, as well as collaboration techniques;
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations;
- Strong business acumen, analytics and problem-solving skills.