General Manager Operations Job Description

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

General Manager Operations Job Description Template

Our company is looking for a General Manager Operations to join our team.

Responsibilities:

  • Create, modify, and improve routes to maximize density and improve efficiency;
  • Develop your team’s talent through training, coaching, and feedback;
  • Collaborate with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards;
  • Create a cohesive team environment and encourage employee engagement with the Company;
  • Provide leadership to promote and encourage safety goals and objectives;
  • Lead drivers to exceed productivity goals and expectations for all routes;
  • Effectively communicates with employees and other management;
  • Reduce route hours through service conversions and container upsizing;
  • Serve as a positive representative of the Company and ensure customer satisfaction;
  • Work to remove unsafe conditions and/or situations from driver’s routes;
  • Performs other related duties as needed and assigned.

Requirements:

  • Entrepreneur at heart;
  • Able to follow a proven and successful system;
  • Ability to run a business from all aspects;
  • Remodeling and management experience a plus;
  • Leadership Skills;
  • Must possess effective problem solving and decision-making skills;
  • High School Degree or Equivalent from a state-accredited provider;
  • 2+ years’ experience in a supervisor role (preferred but not required);
  • Competency with standard computer systems is required;
  • Proven ability to take measures to provide the highest level of safety;
  • Good organizational skills and the ability to communicate well with others;
  • Valid driver’s license with insurable record;
  • 5+ years of experience in Diesel shop repair facility environment;
  • Must be able to regularly work variable shifts, including evenings and weekends. Ability to work overtime as needed is required;
  • Demonstrated ability to coordinate and allocate assignments to craft workers following the company’s directions and mechanical procedures.