IT Manager Job Description

Network managers supervise the design, installation and running of IT, data and telephony systems in an organisation.

IT Manager Job Description Template

Our company is looking for a IT Manager to join our team.

Responsibilities:

  • Manages the use and development of the Corporate LAN and WAN keeping the company current with technology trends and benefits;
  • Oversees the development and support of applications in an environment using appropriate database, messaging and programming tools;
  • Learning to apply security patches to Drupal-based websites and setting up servers from templates;
  • Review and update Disaster Recovery and ensure applications, servers and backup processes are effective and reliable;
  • Identify and act on opportunities to improve and update software and systems;
  • Provide help desk-related support;
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages;
  • Ability to motivate in a team-oriented, collaborative environment;
  • Provides management and leadership to the IT Department, supporting daily operations and enhancing IT systems and services;
  • Accountable for providing world-class customer service to Degreed employees;
  • Other duties as assigned;
  • Meet with other teams, build relationships, understand workflows and pain points, and offer solutions with new or existing tools;
  • Administer IT systems for email, document storage, communications, video conferencing, etc;
  • Design system upgrades for reliability and scalability;
  • Maintain IT hardware inventory.

Requirements:

  • MUST HAVE 3 – 5 years of experience in SQL command and scripting;
  • Ability to motivate in a team-oriented, collaborative environment;
  • BS/BA in computer science;
  • Day / first shift role;
  • Proficiency with VMware, Veeam Backup;
  • Minimum of 5 years relevant IT experience;
  • Driven by a desire to help others;
  • Located at any US-based MTD Products location;
  • 3 years of experience collaborating with IT solution design/development teams (internal or external);
  • Experienced in development methodologies and software delivery lifecycle;
  • Experience supporting Maya, Photoshop, Flix, and Storyboard Pro;
  • Experience performing business analysis and requirements definition;
  • Aligns SBU/functional resources with IT delivery and support activities, escalating issues as appropriate;
  • Strong interpersonal and communication skills;
  • Ability to be flexible and respond to changing needs and situations.