Network managers supervise the design, installation and running of IT, data and telephony systems in an organisation.
IT Manager Job Description Template
Our company is looking for a IT Manager to join our team.
Responsibilities:
- Manages the use and development of the Corporate LAN and WAN keeping the company current with technology trends and benefits;
- Oversees the development and support of applications in an environment using appropriate database, messaging and programming tools;
- Learning to apply security patches to Drupal-based websites and setting up servers from templates;
- Review and update Disaster Recovery and ensure applications, servers and backup processes are effective and reliable;
- Identify and act on opportunities to improve and update software and systems;
- Provide help desk-related support;
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages;
- Ability to motivate in a team-oriented, collaborative environment;
- Provides management and leadership to the IT Department, supporting daily operations and enhancing IT systems and services;
- Accountable for providing world-class customer service to Degreed employees;
- Other duties as assigned;
- Meet with other teams, build relationships, understand workflows and pain points, and offer solutions with new or existing tools;
- Administer IT systems for email, document storage, communications, video conferencing, etc;
- Design system upgrades for reliability and scalability;
- Maintain IT hardware inventory.
Requirements:
- MUST HAVE 3 – 5 years of experience in SQL command and scripting;
- Ability to motivate in a team-oriented, collaborative environment;
- BS/BA in computer science;
- Day / first shift role;
- Proficiency with VMware, Veeam Backup;
- Minimum of 5 years relevant IT experience;
- Driven by a desire to help others;
- Located at any US-based MTD Products location;
- 3 years of experience collaborating with IT solution design/development teams (internal or external);
- Experienced in development methodologies and software delivery lifecycle;
- Experience supporting Maya, Photoshop, Flix, and Storyboard Pro;
- Experience performing business analysis and requirements definition;
- Aligns SBU/functional resources with IT delivery and support activities, escalating issues as appropriate;
- Strong interpersonal and communication skills;
- Ability to be flexible and respond to changing needs and situations.