Sales Support Coordinator

Sales Support Coordinator Job Description Template

Our company is looking for a Sales Support Coordinator to join our team.

Responsibilities:

  • Able to routinely make a decision which may affect immediate operation and have a company- wide impact;
  • The ideal candidate has experience in full-cycle procurement and supporting a large sales team;
  • Process “sign-off” paperwork on projects;
  • Other duties as assigned by management;
  • Provides information on the status of equipment returns, sales orders, delivery schedules, etc;
  • Provide price and product availability information;
  • Processing customer returns;
  • Coordinate with other departments as required;
  • Proficient with Microsoft Office Suite and Excel;
  • Operates as part of the Customer Service center;
  • Responsible for entering and maintenance of orders and service contracts;
  • Previous experience (3-5 years) experience working in a purchasing and procurement environment;
  • High school diploma or equivalent required;
  • Provide product information, may include providing limited technical assistance;
  • Primary equipment used includes: computer, telephone, fax, scanner, calculator, filing system.

Requirements:

  • Prioritize work and follow up. Excellent multitasking skills required;
  • Three (3) years of work experience in administrative roles that require a high level of prioritization skills;
  • Experience in or exposure to any combination of the travel industry, sales systems, project management or direct sales roles;
  • The ideal candidate has experience in full-cycle procurement and supporting a large sales team;
  • Previous experience (3-5 years) experience working in a purchasing and procurement environment;
  • Ability to communicate well with customers, sales force, project managers, supervisor, and co-workers in both written and verbal communication;
  • Service orientation;
  • Coordinate with other departments;
  • Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint);
  • Familiarity with Stryker products preferred;
  • Proficient with Microsoft Office Suite – Excel;
  • Ability to communicate clearly, concisely and persuasively both verbally and in writing;
  • Problem solving skills to solve problems effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity;
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc;
  • Basic PC skills.