Senior Change Manager Job Description Template
Our company is looking for a Senior Change Manager to join our team.
Responsibilities:
- Support change management at the global level;
- Consult and coach project team members and functional leaders;
- Drive the design, development, delivery and management of communications;
- Conduct impact analyses, assess change readiness and identify key stakeholders;
- Apply a structured methodology and lead change management initiatives;
- Collaborate with other specialists and key stakeholders globally;
- Provide input, document requirements and support the design and delivery of training programs;
- Define and measure success metrics and monitor change progress;
- Identify, analyze and prepare risk mitigation plans;
- Evaluate and ensure user readiness;
- Develops and executes comprehensive change strategies for program-level initiatives across multiple projects;
- Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent required;
- Drive communication efforts;
- Occasional travel may be required;
- 8 years of additional, relevant experience may be substituted for education.
Requirements:
- Highly motivated – takes initiative to solve problems and requires minimal oversight. Always strives to do the best job possible;
- Possess good organizational skills and ability to multi-task;
- Excellent troubleshooting and analytical skills;
- Excellent verbal and written communication skills, and ability to collaborate with cross-functional teams;
- High attention to detail and organizational skills;
- 5+ years of overall IT Change Management experience;
- Ability to perform as a team member as well as ability to operate independently;
- Understanding of Technologies and ITSM Tools (Remedy and Service Now);
- Finds creative way to execute even when there is no historical context or known path forward;
- Experience with implementing and managing automate change management tool suites;
- Bachelor Degree in IT related field of study or similar technical degree;
- Demonstrates a strong work ethic with a desire to succeed;
- SharePoint and InfoPath experience;
- Ability to work productively with all levels of professionals in an organization;
- Demonstrated knowledge of principles and methodologies of change management.