HR Operations Manager

HR Operations Manager Job Description Template

Our company is looking for a HR Operations Manager to join our team.


  • Special projects as needed;
  • Initiate and drive background check process per Client/Q Analysts requirements;
  • Create and send new hire paperwork packets in compliance with all Q Analysts and Client specific requirements;
  • New Placements approval in CRM/HR/Payroll systems;
  • Maintain (and file as needed) employee files & e-files;
  • Maintenance of current employees in I-9 system;
  • Training website and program (VTC and CA);
  • Main liaison for our International Employees and International Payroll Provider;
  • Change Requests approval in CRM/HR/Payroll systems;
  • Onboarding orientation support/back-up;
  • Outreach to field employees as needed to answer questions;
  • Complete Verifications of Employment as well as EDD forms;
  • Help with back office and corporate needs as requested;
  • Benefits coordination and billing audit support;
  • HR related issues support.


  • Proven ability to prioritize work according to business demands;
  • Extreme attention to detail;
  • Experience with CRM systems, HR systems;
  • Strong people skills and a strong focus on customer service;
  • 3+ years of HR experience;
  • Good communication skills;
  • Good conceptual and business judgment skills;
  • Good oral and written communication skills;
  • General technical understanding of IT terminologies and technologies;
  • Advanced Word, PowerPoint skills with Intermediate Excel skills;
  • Solid PC skills;
  • Excellent multi-tasking skills.