HR Operations Manager Job Description Template
Our company is looking for a HR Operations Manager to join our team.
Responsibilities:
- Special projects as needed;
- Initiate and drive background check process per Client/Q Analysts requirements;
- Create and send new hire paperwork packets in compliance with all Q Analysts and Client specific requirements;
- New Placements approval in CRM/HR/Payroll systems;
- Maintain (and file as needed) employee files & e-files;
- Maintenance of current employees in I-9 system;
- Training website and program (VTC and CA);
- Main liaison for our International Employees and International Payroll Provider;
- Change Requests approval in CRM/HR/Payroll systems;
- Onboarding orientation support/back-up;
- Outreach to field employees as needed to answer questions;
- Complete Verifications of Employment as well as EDD forms;
- Help with back office and corporate needs as requested;
- Benefits coordination and billing audit support;
- HR related issues support.
Requirements:
- Proven ability to prioritize work according to business demands;
- Extreme attention to detail;
- Experience with CRM systems, HR systems;
- Strong people skills and a strong focus on customer service;
- 3+ years of HR experience;
- Good communication skills;
- Good conceptual and business judgment skills;
- Good oral and written communication skills;
- General technical understanding of IT terminologies and technologies;
- Advanced Word, PowerPoint skills with Intermediate Excel skills;
- Solid PC skills;
- Excellent multi-tasking skills.