Receptionist/Office Assistant Job Description Template
Our company is looking for a Receptionist/Office Assistant to join our team.
Responsibilities:
- Answer and direct telephone calls;
- Professionally greet clients and visitors upon arrival and direct them to proper offices;
- Aid in document preparations, when requested;
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data;
- Process payments from patients for co-pays and uninsured visits;
- Knowledge of Medicaid system and insurance terminology;
- Detail oriented;
- Maintain accurate and up-to-date insurance information;
- Serve visitors by greeting, welcoming, directing and announcing them appropriately;
- Strong verbal communication skills;
- English;
- Data entry;
- Maintain company calendar. Provide labels and shipping of packages as required;
- Provide current customer job information for SOP meetings;
- Answer caller inquiries.
Requirements:
- Eligibility to work in the US;
- Excellent multitasking skills;
- Must be computer savvy and proficient with Microsoft Office Suite;
- Excellent communication skills and attention to detail;
- Solid written and verbal communication skills;
- High school degree;
- Customer service attitude;
- Excellent organizational skills;
- Proficient in Microsoft Office Suite and various web based office applications;
- Ability to be pro-active and hardworking;
- Administrative Assistant experience a plus;
- Able to appropriately handle confidential materials;
- Exhibit excellent written and verbal communication skills;
- 2+ Years Receptionist experience;
- Associates degree preferred.