Senior Dispatcher Job Description Template
Our company is looking for a Senior Dispatcher to join our team.
Responsibilities:
- Cartage, drayage and dock truck dispatching. Route Drivers and Owner Operator dispatching;
- Manage routes to maximize efficiencies and productivity;
- Contact customers professionally over the phone or email to coordinate services;
- Notify drivers of assignments and direct their activity to ensure cargo is picked up and delivered in a timely manner;
- Intermodal dispatching;
- Manage chassis invoicing and tracking to ensure customers are being charged accordingly. Manage Owner Operator invoicing process;
- Complete daily invoicing;
- Maintain information on shipments and ensure proper paperwork required is completed accurately;
- Manage any rentals needed for vehicles that are out of service;
- Coordinate delivery and pickup activities within customer’s requests. Plan out routes within DOT regulations;
- Daily management of TMS. Driver/Department scheduling.
Requirements:
- Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide;
- Ability to prioritize and to multi-task in a fast-paced environment while maintaining attention to detail;
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint);
- 2-5 years of relevant experience. A self-motivator and a self-learner with a strong drive;
- Understanding of spreadsheets and analyzing data.