Quality Systems Manager Job Description Template
Our company is looking for a Quality Systems Manager to join our team.
Responsibilities:
- Manage, train and direct staff in the QA/QE department;
- Drive the development of quality related policy deployment objectives and action plans;
- Lead process validation program, expert knowledge in IQ, OQ, PQ and equipment cleaning studies;
- Lead quality improvement project and kaizen teams to deliver results;
- Track, analyze and resolve customer quality problems via Global Customer Says;
- Monitor analyze and report effectiveness of quality system;
- Provide “expert” level knowledge, training and consulting in six-sigma, design for six sigma and general quality improvement tools;
- Drive process control and capability of all processes, ensure culture of sustainment;
- Analyze internal quality defect data to define and resolve root causes;
- Sustainable excellence through compliant Quality Systems, science, people, and continuous process improvements;
- Network and liaise with other Quality professionals internally and externally;
- Oversee the management of training, motivation and development of an excellent team of Quality professionals with the QA Team;
- Challenge the effectiveness and simplicity of the Quality Systems to ensue efficiency and user-friendliness;
- Ensure adequate corrective and preventative actions are identified and implemented;
- Support the goals and objectives of the site Quality Unit and the site.
Requirements:
- System Administration and troubleshooting experience required;
- Organizational skills and detail-oriented;
- Experience with electronic document control and/or training software is required;
- Expertise in Microsoft Office suite of applications, particularly Access, Outlook, Word, Excel;
- Requires a minimum of 2 years in previous quality system environment (document management, training management, CAPA, etc.);
- Communication proficiency with internal and client teams;
- Superior communication skill with internal and external customer focus;
- At least 5 years’ experience in Quality/ Operations in the pharmaceutical or direct supplement industries;
- Ability to manage multiple projects and deliverables in a timely fashion;
- Excellent written and verbal communication skills;
- Timeliness in achieving deliverables;
- Bachelor’s degree in Biology, Microbiology, Chemistry, Biochemistry, Pharmacy or Engineering;
- Timeliness in processing requests for external Clients;
- Ability to manage time, set priorities, and execute processes for multiple clients simultaneously;
- College degree is required; management and/or life science emphasis is preferred.