Quality Systems Manager Job Description

Quality Systems Manager Job Description Template

Our company is looking for a Quality Systems Manager to join our team.

Responsibilities:

  • Manage, train and direct staff in the QA/QE department;
  • Drive the development of quality related policy deployment objectives and action plans;
  • Lead process validation program, expert knowledge in IQ, OQ, PQ and equipment cleaning studies;
  • Lead quality improvement project and kaizen teams to deliver results;
  • Track, analyze and resolve customer quality problems via Global Customer Says;
  • Monitor analyze and report effectiveness of quality system;
  • Provide “expert” level knowledge, training and consulting in six-sigma, design for six sigma and general quality improvement tools;
  • Drive process control and capability of all processes, ensure culture of sustainment;
  • Analyze internal quality defect data to define and resolve root causes;
  • Sustainable excellence through compliant Quality Systems, science, people, and continuous process improvements;
  • Network and liaise with other Quality professionals internally and externally;
  • Oversee the management of training, motivation and development of an excellent team of Quality professionals with the QA Team;
  • Challenge the effectiveness and simplicity of the Quality Systems to ensue efficiency and user-friendliness;
  • Ensure adequate corrective and preventative actions are identified and implemented;
  • Support the goals and objectives of the site Quality Unit and the site.

Requirements:

  • System Administration and troubleshooting experience required;
  • Organizational skills and detail-oriented;
  • Experience with electronic document control and/or training software is required;
  • Expertise in Microsoft Office suite of applications, particularly Access, Outlook, Word, Excel;
  • Requires a minimum of 2 years in previous quality system environment (document management, training management, CAPA, etc.);
  • Communication proficiency with internal and client teams;
  • Superior communication skill with internal and external customer focus;
  • At least 5 years’ experience in Quality/ Operations in the pharmaceutical or direct supplement industries;
  • Ability to manage multiple projects and deliverables in a timely fashion;
  • Excellent written and verbal communication skills;
  • Timeliness in achieving deliverables;
  • Bachelor’s degree in Biology, Microbiology, Chemistry, Biochemistry, Pharmacy or Engineering;
  • Timeliness in processing requests for external Clients;
  • Ability to manage time, set priorities, and execute processes for multiple clients simultaneously;
  • College degree is required; management and/or life science emphasis is preferred.