Sales Engineering Manager

Sales Engineering Manager Job Description Template

Our company is looking for a Sales Engineering Manager to join our team.

Responsibilities:

  • Develop product expertise to convey the value, benefits and differentiators of Contrast;
  • Manage territorial schedules for optimum utilization of resources in assisting with customer and channel partner meetings;
  • Hire and continually enable a team of experienced sales engineers;
  • Establishing and maintaining strong relationships throughout the sales-cycle as a trusted advisor with prospects;
  • Successfully coordinating multiple opportunities & POC’s concurrently;
  • Coordinating with Project Management, Customer Success, Professional Services and Technical Operations during customer handoffs;
  • Demonstrating the SecureLink product offering to technical staff and executive leadership;
  • Creating training material for sales to help accelerate the team’s product and solution understanding for increased competency during the sales cycle;
  • Participating in new hire training sessions for all company functions;
  • Developing learning plans and setting goals with sales engineers to ensure continued growth in both soft and technical skills;
  • Assist Channel team in ensuring Partner SE’s are trained and can support Netskope demos, POCs, and evaluations;
  • Provide technical and business leadership for the SE organization promoting leadership by example;
  • Maintain, grow and manage existing business relationships;
  • Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed;
  • Support field SE team in complex evaluations, troubleshooting, and challenging customer environments.

Requirements:

  • 8+ years of enterprise pre-sales experience;
  • Practical experience with modern DevOps tooling such as Chef, Puppet, Ansible, Docker, Kubernetes, Terraform, Packer and more;
  • 2+ years software development experience with Java, .NET, Ruby, Python, or Node.js preferred;
  • Proven leadership experience and adaptability to work in a fast-paced start-up environment;
  • Ability to travel 30%+, or as needed;
  • Bachelor or Masters Degree in Computer Science or related discipline;
  • Ability to code – not an expert – but must have some programming ability;
  • 2+ years of demonstrated management or supervisory-level experience;
  • Specific application security experience is a big plus;
  • Identify sales opportunities in the market with dealers;
  • Willingness for extensive business travel;
  • Engineering degree or Master’s degree in industrial engineering or mechanical engineering (preferred);
  • Preferably, you have specialized in machine tool building;
  • Good commercial skills;
  • Experience in sales of sophisticated capital goods, preferably in sales of machine tools.