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  • Software Engineer, Test & Infrastructure II (Bilingual Spanish)

    $89.4k - $116.4k

     ...Your work validates millions of real-time customer interactions every day, from web to...  ...in 10 times when someone calls a customer support hotline, Vail is routing or interacting with...  ....  We may use artificial intelligence (AI) tools to support parts of the hiring process... 
    Suggested
    Full time
    Temporary work
    Work experience placement
    Relocation package
    Flexible hours

    Vail Systems

    Chicago, IL
    23 hours ago

  • Software Engineer - Forecasting & Scheduling

     ...About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation —... 
    Suggested
    Full time

    Assembled

    San Francisco, CA
    23 hours ago

  • AI Business Analyst - (Philippine-based)

     ...AI Business Analyst As an AI Business Analyst at First Advantage (FA), you will be responsible for supporting and scaling our AI initiatives across the organization by measuring and improving...  ...of AI solutions that impact customer and agent experiences. You will translate... 
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    Night shift

    First Advantage

    Tampa, FL
    3 days ago

  • Software Engineer

     ...building the most advanced conversational AI agents for the enterprise. Since starting...  ..., we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite...  ...AI agents provide a human-like customer support experience that enables enterprises to better... 
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    Work at office

    Decagon

    San Francisco, CA
    23 hours ago

  • Software Engineer - AI Agents

     ...Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to...  ...With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities... 
    Suggested
    Remote job
    Full time

    Assembled

    San Francisco, CA
    23 hours ago

  • Machine Learning Support Engineer

    $80k - $85k

     ...Machine Learning Support Engineer At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018,...  ...Role Overview Join Labelbox as a Customer Support Engineer (known as a Machine Learning... 
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    Flexible hours
    2 days per week

    Labelbox

    San Francisco, CA
    1 day ago

  • Account Director - AI (San Francisco)

    $166.4k - $208k

     ...Join to apply for the Account Director - AI role at DigitalOcean Dive in and do the best work of your career...  ...their business and technical needs. Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure... 
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    Full time
    Contract work
    Local area
    Remote work
    Flexible hours

    DigitalOcean

    San Francisco, CA
    10 days ago

  • Senior Software Engineer, Backend (Core Automation)

    $186.07k - $218.9k

     ...alignment. Attendance is expected and fully supported. The mission of the Platform Product...  ..., Risk, Proofing & Regulatory, Finhub), AI Platform, Core Automation, and Infrastructure...  ...foster innovation, and create meaningful customer impact across Coinbase. Our mission is to... 
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    Full time
    Local area

    Coinbase

    Saint Paul, MN
    23 hours ago

  • Remote: Senior Product Manager, AI-Powered Support Automation (San Francisco)

     ...A leading financial technology company is seeking a Senior Product Manager for Support Automation in San Francisco. This role will drive AI-powered solutions to enhance customer support experiences, collaborating with cross-functional teams. Ideal candidates will have... 
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    Full time
    Remote work

    Block

    San Francisco, CA
    4 days ago

  • Staff Product Designer: AI-Driven Unified Support (San Francisco)

     ...An innovative online people platform in San Francisco is seeking a Staff Product Designer to redefine customer support experiences. This role involves designing intuitive customer interfaces and collaborating with various teams to enhance support journeys. Ideal candidates... 
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    Full time

    Monograph

    San Francisco, CA
    10 days ago

  • Pricing & Strategy Lead for Enterprise SaaS & AI (San Francisco)

     ...leading data governance company is seeking a Senior Pricing & Strategy Specialist to develop pricing strategies that drive customer value and support business growth. The ideal candidate will have 47+ years of experience in B2B SaaS pricing, excellent analytical skills,... 
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    Full time

    OneTrust

    San Francisco, CA
    10 days ago

  • Remote AI Research Support Flexible 30-40 hrs (Contractor)

     ...A leading talent marketplace is seeking Customer Service Representatives to support AI research. The role is remote, allowing flexibility in hours. Candidates should have over 4 years of professional experience and strong communication skills. You will create and review... 
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    For contractors
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    Mercor Inc

    United States
    3 days ago

  • Senior Software Engineer

     ...it. At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We’re using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult... 
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    Full time
    Work at office
    Afternoon shift

    Solidroad

    San Francisco, CA
    23 hours ago

  • Technical Analyst 3-Support (U.S. Citizenship Required)

    $24.95 - $60.63 per hour

     ...Job Description As a member of the Support organization, your focus is to deliver post...  ...sales support and solutions to the Oracle customer base while serving as an advocate for customer...  ...Fusion Data Intelligence / Fusion AI Data Platform (FDI/FAIDP) - pipelines, transformations... 
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    Hourly pay
    Temporary work
    Flexible hours

    Oracle Defunct

    Salem, OR
    1 day ago

  • Senior Backend Engineer, AI Team

    $184.5k - $217.1k

     ...______________ Sr. Software Engineer (AI Team) | Acorns Acorns is seeking a Senior...  ...where your skills can redefine customer experiences and positively impact lives?...  ...a virtual agent that redefines customer support by providing personalized, real-time assistance... 
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    Remote work
    Relocation package
    Flexible hours

    Harvest Platform

    Miami, FL
    3 days ago

  • ML Platform Support Engineer Onboard & Scale AI

     ...A tech company focused on distributed computing is seeking a Customer Support Engineer to enhance customer experiences by troubleshooting issues and facilitating platform adoption. The ideal candidate has over 3 years in a technical support role, is knowledgeable in machine... 

    Anyscale

    San Francisco, CA
    3 days ago

  • People Insights Analyst 3/4 - HR Service Center

     ...Insights Analyst to join Northrop Grumman's People AI & Analytics organization. This position will support the HR Service Center, and the selected candidate will...  ...opportunities for performance monitoring (e.g., customer satisfaction, service level agreements, case volume... 
    Full time
    Work at office
    Remote work
    Monday to Thursday

    Northrop Grumman

    Irving, TX
    3 days ago

  • Salesforce Administrator - Customer Support

     ...Job Description Salesforce Administrator - Customer Support Job Description Location: Austin, TX or San Jose, CA Overview Our...  ...Service Cloud, while exploring new technologies-especially in AI and automation-that can level up our support capabilities Stay... 
    Work at office
    Local area
    Monday to Friday

    Vaco by Highspring

    San Jose, CA
    6 days ago

  • Senior Product Manager, AI-Driven Support Experiences (San Jose)

    $122.2k - $234.2k

     ...leading software company in California seeks a Senior Product Manager to enhance intelligent customer support. This role involves defining product strategies and leveraging AI to improve user experience. Ideal candidates will have over 7 years of experience in product... 
    Full time

    Adobe Inc.

    San Jose, CA
    10 days ago

  • Associate Systems Administrator

     ...serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a...  ...Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow...  ...opportunities for automation, self-service, and AI-driven efficiencies. Serve as the... 
    Work at office
    2 days per week
    3 days per week

    Planet

    Atlanta, GA
    3 days ago

  • Imagery Support Engineer, New Grad

    $50 - $60 per hour

     ...Join to apply for the Imagery Support Engineer, New Grad role at Jobright.ai 1 day ago Be among the first 25 applicants Join to apply for the Imagery...  ...(SLAs) are met. Monitor and document multiple customer assets to ensure comprehensive coverage and identify... 
    Full time
    Remote work

    jobright.com

    San Francisco, CA
    1 day ago

  • Technical Product Support Specialist

    $25 - $26 per hour

     ...Get AI-powered advice on this job and more exclusive features. This range is provided by Digilock. Your actual...  ...to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our... 
    Full time
    Work at office
    Flexible hours

    Digilock

    Petaluma, CA
    23 hours ago

  • Director, Customer Service IT & AI Solutions

     ...A leading customer service platform in Madison, WI is seeking a Director of IT Customer Service and Support. This role involves leading IT teams, optimal management of service applications, and integrating AI solutions to enhance customer service processes. The ideal... 

    Zendesk

    Madison, WI
    1 day ago

  • Service Desk Support Analyst

    $41.6k

     ...Service Desk Support Analyst The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves...  ...compliance monitoring. Interest in AI/ML, automation, and cloud operations... 
    Hourly pay
    Temporary work
    Work at office
    Remote work
    Relocation

    Oklahoma Staffing

    Concord, NH
    4 days ago

  • Sr. IT Executive Services Specialist

     ...outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform,...  ...this high-profile role, you'll deliver white-glove support to C-level executives and their support staff, ensuring... 
    Work at office
    Remote work
    Work from home
    Worldwide
    Flexible hours
    Weekend work

    Genesys

    Menlo Park, CA
    2 days ago

  • Sr. Business Analyst - Service Data & AI Enablement

    $91.5k - $120k

     .... Sr. Business Analyst Service Data & AI Enablement The Sr. Business Analyst Service...  ...functions (Field Service, Technical Support, Coordination, Logistics, Commercial Service...  ...areas such as field service performance, customer downtime, remote technical support,... 
    Contract work
    Remote work
    Work from home
    Flexible hours

    Danaher Corporation

    Port Barrington, IL
    19 hours agonew

  • Director, Customer Service IT & AI Solutions (San Francisco)

     ...tech company in San Francisco is seeking a Director of IT Customer Service and Support to lead a team focused on enhancing customer-facing processes...  ..., expertise in CRM systems, and a strong background in AI solutions. This role involves strategic partnership with business... 
    Full time

    Zendesk

    San Francisco, CA
    10 days ago

  • Cloud Support Engineer, JapanHome Based - APAC

     ...Cloud Support Engineer, Japan Canonical is a leading provider of open source software and operating systems to...  ...enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Work from home
    Worldwide

    Canonical

    Los Angeles, CA
    1 day ago

  • Manager of Customer Service and Technical Support

    $95.08k - $152.12k

     ...Manager, Customer Service And Technical Support We are seeking a seasoned Manager of Customer Service and Technical Support to lead our frontline support...  ..., proactive monitoring, self-service tools, and AI-driven support. Own root-cause analysis, trending, reporting... 
    Remote work
    Work from home

    CSG

    Syracuse, NY
    3 days ago

  • Systems Administrator

     ...hire opportunity in Reno, Nevada. This role supports and maintains a hybrid IT environment...  ...creative, legal, and administrative and customer support roles. Robert Half works to put you...  ...app and get 1-tap apply, notifications of AI-matched jobs, and much more. All... 
    Permanent employment
    Contract work
    Temporary work

    Nevada Staffing

    Reno, NV
    3 days ago