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  • Virtual Assistant (WhatsApp Community Manager)

     ...English speaker (or at least professional level) # Must be located in South America # Proven experience as a Virtual Assistant , Community Manager , or similar customer-facing role # Hands-on experience running or moderating WhatsApp groups or communities is... 
    Suggested
    Full time
    Remote work

    Decentralized Masters

    Brazil
    a month ago

  • Account Specialist

     ...Specialist, you will be on the front lines to proactively respond to customer inquiries in a scaled manner. You will seek to understand the...  ...engagements and create smoother, more value-focused renewal experiences Understand and execute advanced contract renewal... 
    Suggested
    Full time
    Contract work

    Carta

    Brazil
    27 days ago

  • Support Engineer

     ...is an independent contractor who sits within the Platform organization and serves as a dedicated technical resource for the Customer Experience (CX) team. This role owns the resolution of technical tickets opened by CX, including customer onboarding and decommissioning... 
    Suggested
    Temporary work
    For contractors
    Remote work

    Truelogic

    Brazil
    a month ago

  • Onboarding Success Manager

     ...The Role We are looking for an Onboarding Success Manager who will be responsible for delivering an exceptional experience to our Customers and Team Members during the onboarding process. You will be part of the frontline of our business and interact directly with Customers... 
    Suggested
    Contract work
    Remote work

    Oyster

    Brazil
    9 days ago

  • Media Buyer

     ...decisions are data-driven and based on an in-depth understanding of current trends. Requirements What will you bring? Proven experience in managing, optimizing, and scaling Facebook and Google Ad Accounts . Track record of handling over $100K/month in ad... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Decentralized Masters

    Brazil
    10 days ago

  • Customer Success Manager (Growth)

    $3,000 - $5,000 per month

     ...We are seeking a senior, highly proactive Customer Success Manager (Growth) who does far more than just "check the box" on customer...  ...escalation, and retention strategy. Candidate Requirements Experience: At least 5+ years of B2B SaaS Customer Success, Account... 
    Suggested
    Full time
    Contract work
    Immediate start
    Remote work

    Panoptyc

    Brazil
    8 days ago

  • Customer Success Manager - Latin America (Brazil)

     ...As a Customer Success Manager focused on serving our most strategic customers in Latin America, you will serve as a trusted advisor...  ...and legislative timelines. What You Bring: ~6-8 years of experience in Customer Success, Account Management, or related roles ~... 
    Suggested
    Full time
    Contract work
    Work at office
    Remote work
    3 days per week

    Planet Labs

    Brazil
    10 days ago

  • General Manager - Brazil

     ...have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative... 
    Suggested
    Full time
    Immediate start
    Remote work

    Valor Capital Group

    Brazil
    27 days ago

  • Senior Social Media Manager

     ...growth. Continuously audit performance to identify what is working and pivot strategies accordingly. Requirements Proven experience owning social media strategy, not just executing a pre-defined plan. A strong track record of managing multiple accounts... 
    Suggested
    Contract work
    Temporary work
    Remote work

    Huzzle

    Brazil
    9 days ago

  • Retention Strategist & Copywriter (Shopify/Klaviyo)

     ..., sharp, and obsessed with turning one-time buyers into loyal customers — and we're looking for someone ready to own more than just their...  ...re looking for (non negotiable): ~2+ years hands-on Klaviyo experience ~ Comfortable owning a client relationship end-to-end - no... 
    Suggested
    Full time
    Remote work
    Worldwide

    Oktober Agency

    Brazil
    a month ago

  • Freelance Senior Customer Experience Consultant Trainer (Automotive)

     ...sessions. Adapt training delivery to local market context while maintaining global standards Requirements Senior-level Customer Experience trainer Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry Proven... 
    Suggested
    Freelance
    Local area
    Remote work

    Cxg

    Brazil
    a month ago

  • Freelance Senior Customer Experience Consultant Trainer (Automotive)

    We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery. This is a freelance opportunity...
    Suggested
    Freelance
    Local area
    Remote work

    Cxg

    Brazil
    29 days ago

  • CRM & Retention Marketing Specialist

     ...for maximum engagement Monitor and report on email/SMS performance metrics Requirements ~2+ years of hands-on Klaviyo experience ~ Strong understanding of Klaviyo flows and flow architecture ~ Comfortable reviewing, troubleshooting, and updating existing... 
    Suggested
    Full time
    Remote work

    Paired

    Brazil
    8 days ago

  • Director, Customer Success

     ...in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can...  ..., enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-... 
    Suggested
    Full time
    Worldwide

    Mastercard

    Brazil
    16 days ago

  • PPC Specialist (Google Ads & Performance Marketing)

     ...on: Headlines Calls-to-action Forms Layouts User experience Develop new location-specific landing pages to support...  ...Instagram lead generation campaigns. Build and optimize: Custom audiences Retargeting campaigns Lookalike audiences Collaborate... 
    Suggested
    Full time
    Local area
    Remote work

    Pavago

    Brazil
    9 days ago

  • Lifecycle & Retention Marketing Strategist

     ...Retention Marketing Strategists who can own retention strategy, customer lifecycle optimization, and email/SMS performance across...  ...for remote opportunities that best align with their expertise, experience, and strengths. Key responsibilities Own lifecycle marketing... 
    Full time
    Remote work

    Paired

    Brazil
    a month ago

  • Sales and Service Agent Remote

    $69k

     ...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Brazil
    3 days ago

  • Account Manager

     ...global payroll and HR tech solutions Act as the voice of the customer internally across product and operations teams Account...  ...Account Management, Customer Success, or Client Services ~ Experience in SaaS , HCM , global payroll, HR technology strongly preferred... 
    Full time

    Globalli

    Brazil
    29 days ago

  • Manager, Customer Success

     ...in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can...  ..., enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-... 
    Full time
    Worldwide

    Mastercard

    Brazil
    16 days ago

  • AEM Content & Production Manager

     ...role, you’ll work closely with our client’s content, marketing, web, and engineering teams to help deliver a high-quality digital experience through Adobe Experience Manager (AEM) . This role combines AEM expertise, content production, project management, and... 
    Temporary work
    For contractors
    Remote work

    Stack Builders

    Brazil
    21 days ago

  • Technical Support Consultant

     ...operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver...  ...English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec... 
    Full time
    For contractors
    Remote work
    Home office
    Flexible hours

    SupportYourApp

    Brazil
    10 days ago

  • Digital Marketing Strategist

     ..., specializing in high-impact search engine optimization (SEO) and comprehensive online growth strategies. With over 15 years of experience, the team serves a diverse range of industries, including legal, medical, and B2B sectors, by providing results-driven services such... 
    Full time

    Huzzle

    Brazil
    29 days ago

  • Sr. Core Backend Engineer

    When shoppers hit “buy,” a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first... 
    Full time

    Route

    Brazil
    29 days ago

  • Copywriter & Creative Strategist

    $1,000 per month

    Hey, I'm Yente, co-founder of Primal Storm. In 9 months, we went from a $1,000 CPA and zero customers to $1M+/month in revenue. Now we're scaling to $5M/month by December. We're hiring a copywriter & creative strategist to help us get there. Our mission is to restore the... 
    Full time

    Primal Storm

    Brazil
    29 days ago

  • Lifecycle & Retention Marketing Strategist

     ...digital products. We’re building a network of exceptional Lifecycle & Retention Marketing Strategists who can own retention strategy, customer lifecycle optimization, and email/SMS performance across sophisticated consumer brands. This is not an execution-focused email... 
    Full time

    Paired

    Brazil
    29 days ago

  • Creative Director

     ...senior visual direction) during onboarding Requirements Background in video editing, progressing toward creative strategy Experience with heavy DR/VSL brands (e.g., Gundry MD, Dr. Marty, Gordon Ramsay Hippo-style brands) Familiarity with storyboarding and... 
    Full time
    Remote work

    Paired

    Brazil
    8 days ago

  • Retention Strategist & Copywriter (Shopify/Klaviyo)

     ...space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers — and we're looking for someone ready to own more than just their own accounts. Your mission: write the copy and run the project management... 
    Full time

    Oktober Agency

    Brazil
    29 days ago

  • Associate Director, Retention Marketing

     ...cross-functional colleagues to go deeper on understanding our customer needs and insights with a specific focus on deepening retention...  ...that help our clients grow and scale. ~7+ years of work experience in digital marketing. ~ You’re passionate about developing creative... 
    Full time
    Work experience placement
    Work at office
    Local area
    Remote work
    Flexible hours

    Darkroom

    Brazil
    15 days ago

  • Social Media Manager

     ...properties. Reporting: clear, timely, and it actually changes what we do next. Requirements Who you are You have hands-on experience running social for a brand or creator, ideally several platforms at once . Managing more than one brand or account... 
    Full time

    Decentralized Masters

    Brazil
    16 days ago

  • Product Marketing Manager

     ...everything a multi-day travel operator does. A new feature can be a Custom Website Builder to optimize website traffic, CRM AI features to...  ...: Has 7+ years of communication-heavy professional experience, including at least 3 years in B2B product marketing at a tech... 
    Full time
    For contractors
    Fixed term contract
    Remote work
    Relocation package

    Wetravel

    Brazil
    13 days ago