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  •  ...constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.KPMG is currently seeking a Director to join our ServiceNowConsulting practice.Responsibilities:Lead ServiceNow client implementations including multiple workstreams... 
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    KPMG

    Dallas, TX
    1 day ago
  • $129k - $189.2k

     ...management, business operations, automation enablement, digital transformation, or technology portfolio management. Experience with ITSM practices, support tiering models, automation concepts, AI-enabled service capabilities, and service management governance. Strong stakeholder... 
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    Eli Lilly and Company

    Indianapolis, IN
    4 days ago
  • AMETEK, Inc. is seeking a ServiceNow ITSM Process and Governance Specialist in Berwyn, PA. You will govern ITSM processes, translate business needs into standardized workflows, and collaborate with IT teams and platform resources to ensure consistent adoption across a... 
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    AMETEK, Inc.

    Berwyn, PA
    5 days ago
  • Dale WorkForce Solutions is seeking an experienced ServiceNow ITSM Process and Governance Manager to lead governance and hands-on ITSM work in a hybrid Berwyn, PA environment. You will translate business needs into ServiceNow workflows, partner with IT teams, and drive... 
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    Dale Workforce Solutions

    Berwyn, PA
    2 days ago
  • ITSM Process Improvement Lead Contract: 12 Months (with potential extension) Location: Austin, TX (Hybrid) Position Overview: Our client is seeking a highly skilled and results-driven ITSM Process Improvement Lead to spearhead strategic initiatives focused on optimizing... 
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    Genius Road, LLC

    Austin, TX
    4 days ago
  • AMETEK, a global industrial technology leader, seeks an experienced ServiceNow ITSM Process & Governance Specialist to provide governance and hands-on support in ServiceNow. You will translate business needs into standardized workflows and drive adoption across a complex... 
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    AMETEK

    Berwyn, PA
    3 days ago
  • Overview Join to apply for the Director ITSM Operations role at ACI Worldwide This is a hybrid position and candidates can be located in Norcross, GA or Omaha, NE. Job Purpose The ACI Global Technology and Innovation team is hiring a Technology leader responsible for ITSM... 
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    ACI Worldwide

    Norcross, GA
    2 days ago
  •  ...our clients and communities.Job DescriptionExempt Reports To: Director of Human Resources Job Duties: Leverage computer system software...  ...tools including React, NodeJS, JavaScript, HTML, CSS, PHP, SaaS, ITSM Tools, SQL, XML and XSLT. Collaborate with internal departments... 
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    Trucordia

    Lindon, UT
    4 days ago
  •  ...Job Description Job Description TITLE: Associate Director, IT OperationsLOCATION: Emeryville, CAPOSITION: Full time Client X is seeking...  ...to work within a team entrusted with formulating long-term ITSM strategy & governance framework for the organization. This role... 
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    The Rockridge Group

    Emeryville, CA
    28 days ago
  •  ...without yours. Ready to write your story?Join MoFo as ASSOCIATE DIRECTOR, END USER PRODUCT MANAGEMENTon our Information Technology team!This...  ..., tools, and data sources such as surveys, telemetry, and ITSM systemsTechnical fluency across iManage, Microsoft 365, and end... 
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    Morrison & Foerster

    San Francisco, CA
    4 days ago
  • $150k - $170k

    Director, HR Service DeliveryLocation: Dallas, TX; New York, NY; Charlotte, NC; Denver, CO; Seattle, WA; San Francisco, CA; Chicago, IL;...  ...regional HR technology deployments.Expertise in IT Service Management (ITSM) methodologies and tools.Familiarity with GDPR, CCPA, and other... 
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    Full time

    Digital Realty

    Dallas, TX
    1 day ago
  • $129k - $171k

     ...PREFERRED QUALIFICATIONSProject management certification (e.g., PMP, CompTIA Project+, CAPM).Experience with IT Service Management (ITSM) frameworks like ITIL.Hands-on experience with project management and collaboration tools (e.g., JIRA, Confluence, Smartsheet).Solid... 
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    Immediate start

    Anduril Industries

    Costa Mesa, CA
    3 days ago
  • $103.8k - $218.1k

    Job Title: SIAM IT Operations Service Management (ITSM) SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *We are... 
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    CACI International

    Chantilly, Loudoun County, VA
    1 day ago
  • $135k - $216k

     ...and operational requirements.Service Desk & IT Operations:Provide senior-level oversight of Service Desk and IT Service Management (ITSM) operations.Ensure effective delivery of Tier 1, Tier 2, and Tier 3 support services, including incident, request, problem, change,... 
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    Peraton Corporation

    Washington DC
    1 day ago
  • $110k

     ...control, and end-user compute.Experience developing and managing project budgets, including CapEx and OpEx forecasting.Familiarity with ITSM platforms (ServiceNow preferred) and ITIL-aligned service delivery practices.Exceptional communication and executive presentation... 
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    Worldwide
    Relocation

    Waters

    Milford, MA
    2 days ago
  •  ...visibility and decision-making. Reporting to a Process or Software Director, this role translates strategic portfolio objectives into...  ...management, governance)Agile methodologies (Scrum, Kanban, SAFe)ITIL/ITSM frameworksPMI/PMBOK principlesDevOps practices Metrics:Flow... 
    Work at office
    Local area
    Worldwide
    Visa sponsorship
    2 days per week
    3 days per week

    ACI Worldwide

    Omaha, NE
    4 days ago
  • EasyVista is seeking a Technical Account Manager to join our growing team. You will be involved in all aspects of the post-sales customer journey and play a key role in helping customers achieve the best solution using EasyVista’s Global Enterprise Ready products. You are...

    EASYVISTA

    Miami, FL
    3 days ago
  •  ...Artech on W2. Preferred Skills & Qualifications Unix/Linux operating system knowledge JAVA UI/UX DevOps and ITSM experience Day-to-Day Responsibilities Act as the primary point of accountability for program outcomes, timelines, and... 
    Work experience placement
    Local area
    Immediate start

    Artech

    O Fallon, MO
    2 days ago
  •  ...developers Driver – ask questions, be proactive Operations experience – upgrades, maintenance windows, tickets SNOW, Kanban, ITSM, JIRA experience Tenure of experience can be compromised – but we need someone who is fearless – not shy Willing to learn,... 
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    Local area
    Remote work

    Software Technology Inc

    United States
    1 day ago
  •  ...toolchain standardization and adoption, eliminating fragmented dev workflows Lead ServiceNow (Prod 2) alignment for change, release, and ITSM integration Coordinate automation migration efforts to support modern engineering and cloud delivery Execute full SDLC pattern... 

    TriOptus LLC

    Seattle, WA
    1 day ago
  •  ...Jenkins Governance & Regulatory Acumen Understanding of security frameworks and compliance requirements Experience with ITSM, incident management, and audit standards Familiarity with change and risk management in regulated environments Leadership... 

    VBeyond

    Chicago, IL
    5 days ago
  •  ...visibility and decision-making. Reporting to a Process or Software Director, this role translates strategic portfolio objectives into...  ...management, governance)Agile methodologies (Scrum, Kanban, SAFe)ITIL/ITSM frameworksPMI/PMBOK principlesDevOps practicesMetrics:Flow... 
    Work at office
    Worldwide
    2 days per week
    3 days per week

    ACI Worldwide

    Omaha, NE
    3 days ago
  •  ...manage meetings, handle client success folks and sales stakeholdersAbility to connect with developersDriver – ask questions, be proactiveOperations experience – upgrades, maintenance windows, ticketsSNOW, Kanban, ITSM, JIRA experienceWilling to learn, great attitude... 
    Local area
    Remote work

    Intellisoft Technologies

    Costa Mesa, CA
    3 days ago
  • $160k - $200k

     ...the AI landscape, including models, agent frameworks, emerging protocols, competitive moves as well as how these trends will impact ITSM use cases. QualificationsWhat We're Looking For: 5+ years in product marketing, technical marketing, solutions engineering, or another... 
    Work at office
    Flexible hours
    3 days per week

    Freshworks

    San Mateo, CA
    15 hours ago
  • $40 - $45 per hour

     ...IRVING Irving, TX $76,230.00-$106,370.00 2 weeks ago Assistant Director of Traffic Incident Management Operations Plano, TX $129,203.00-...  ...205,000.00 2 weeks ago Project Manager / Client Success Manager ITSM Change Manager / Release Manager (CM/RM) Leader Dallas, TX $120,... 
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    AMISEQ

    Dallas, TX
    2 days ago
  •  ...person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. The Associate Director, Portfolio Administration & Oversight is responsible for centralized administrative oversight of portfolio health, risk indicators... 
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    Weekend work

    Community Holdings Management LLC

    Fresno, CA
    11 days ago
  •  ...program manager Essential Skills: Technical program manager Desirable Skills: UnixLinux operating system knowledge JAVA UIUX DevOps and ITSM experience Keyword: Skills: Advanced Java ConceptsCore JavaProject Management Experience Required: 10 & Above... 

    Sierra Business Solution LLC

    Saint Louis, MO
    4 days ago
  •  ...service management expertise, and strong people leadership. The role focuses on leading enterprise IT Service Desk, Contact Center, or ITSM operations, guiding Tier 0 and Tier 1 support, and driving continual service improvement to deliver high-quality customer support.... 

    Unissant

    Bethesda, MD
    3 days ago
  • POSITION SUMMARY/RESPONSIBILITIES Provides medical oversight over the activities and operations of the specified Clinic/Program. Works in collaboration with CMA CEO and the department to develop the Clinic/Program. Promotes the University Health System Customer Relation...

    University Health

    Pleasanton, TX
    15 hours ago
  • $157.2k - $298.8k

     ...growing Collins Aerospace Advanced System Tools! This position is for a highly experienced and motivated Program Chief (Associate Director) that will be involved in the proposal, architecture, design, implementation, verification, and integration of a wide variety of next... 
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    Work at office
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    Flexible hours

    Raytheon

    Cedar Rapids, IA
    4 days ago