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- This is a temporary position. The assignment duration is through April 30, 2027.JOB SUMMARYThe FLEX Problem Manager, ITSM (IT Service Management), is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences...SuggestedPermanent employmentFull timeTemporary workRemote workFlexible hours
- Position Overview: The Project Manager will be responsible for leading the implementation... ...Health Record (EHR) helpdesk using ServiceNow ITSM and building call workflows with the... ...configuration of ServiceNow ITSM modules (Incident, Problem, Request, and Change Management) to...SuggestedContract work
- ...Responsibilities • Key Responsibilities Service Management & Client Engagement Oversee the end to... ...of ServiceNow tickets (incidents, problems, and service requests). Conduct daily... ...timely and effective issue resolution. ITSM & Process Excellence Apply ITSM methodologies...Suggested
Prophecy Technologies
Phoenix, AZ4 days ago $120.8k - $265.8k
Job Title: Network Problem Management Quality Assurance LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required... ...mentorship, and performance evaluationsCoordinate with other ITSM process owners to integrate problem management with incident,...SuggestedContract workWork experience placementLocal areaImmediate startFlexible hours- Job ID: 25828274Reference Number: 25-00732Title: ITSM Change Manager / Release Manager (CM/RM) LeaderLocation: Chicago, IL and Dallas, TXPosted... ...teams and manage multiple priorities.Analytical and problem-solving skills with attention to detail.Certifications (Preferred...Suggested
- ...on-call availabilityWe are seeking an experienced IT Service Management (ITSM) Lead to own, govern, and continuously improve ITIL-based service... ...govern, and mature core ITSM practices, including Incident, Problem, Change, Knowledge, and Service Catalog ManagementDevelop and...Suggested
$97.39k - $162.32k
...thinking organization, apply now.We are currently seeking a ITSM Service Delivery Manager to join our team in Washington, District of Columbia (US-... ...execution of ITIL best practices for incident management, problem resolution, change management, and service improvement....SuggestedTemporary workWork at officeRemote workFlexible hours$9,100 - $9,500 per month
...the Benefits of Working at HHS webpage. Functional Title: ITSM Service Transition Manager Job Title: Information Technology BA IV Agency: Health &... ..., service owners, and business stakeholders on Incident, Problem, Change, and Service Request Management processes to support...SuggestedFull timeTemporary workPart timeWork experience placementWork at officeRemote workShift work- A prominent technology company is seeking a Director of ITSM Operations to lead ITSM practices in a hybrid environment. The role involves driving excellence in incident, problem, and change management, ensuring solutions reliability, and mentoring a dynamic team. The ideal...SuggestedWorldwide
- ...ID: REQ8343We are seeking an IT Service Manager to support and strengthen core IT service... ...helping to run and continuously improve key ITSM disciplines across a fast-paced trading... ...responsibility across Major Incident Management, Problem Management, Change Management, and IT...Suggested
- ...the right candidate for this role or other positions.The Global ITSM Manager is an integral part of our Digital Information Delivery team... ...objective and cooperative manner.Able to identify and resolve problems in a timely manner.Problem analysis and problem resolution at...SuggestedTemporary workLocal areaWorldwideMonday to Friday
- DescriptionSAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a US government agency in the National... ...skills, collaboration abilities, and excellent troubleshooting and problem-solving skills.Ability to work effectively independently as...SuggestedFlexible hours
$92.6k - $144.1k
Essential ResponsibilitiesProvide expert leadership across ITSM and ITOM processes, driving strategy, governance, and continuous improvement for CSDM, CMDB, ITAM, Change Management, Incident Management, and Problem Management.Own the design, maturity, and operational...SuggestedFull timeTemporary workPart time- ...Role: Service Manager Lead (ITSM) Location: Vancouver, WA Onsite Duration: Full time Experience 7 to 12 Years JOB SUMMARY... ..., implement, and improve ITSM processes including Incident, Problem, Change, Release Deployment, Service Request, Knowledge...SuggestedFull timeWork at office
Siri InfoSolutions Inc
Vancouver, WA2 days ago - FALL CREEK FARM & NURSERY in Austin seeks an ITSM Service Transition Manager to drive ITIL-aligned service delivery improvements. This role collaborates... ...strategic ITSM designs, ensuring efficient incident, problem, change, and service request management across the agency...SuggestedRemote job
- ...Quantum Sky is searching for an Enterprise ITSM & Continual Service Improvement (CSI)... ...Program Office. Reporting to the Program Manager, the Enterprise ITSM & Continual Service... ...culture, and ensures alignment of Incident, Problem, Change, Request, Knowledge, Service Level...Permanent employmentWork at officeNight shiftDay shift
- ...week to twice a month depending on the need. The ITSM Change Process Manager is responsible for the governance, oversight, and continual... ...closely with service owners, technical teams, Incident, Problem, Configuration, Release Management, and leadership to balance...1 day per week
Connvertex Technologies Inc.
Raleigh, NC1 day ago - ...The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process... ...closely with service owners, technical teams, Incident, Problem, Configuration, Release Management, and leadership to...Hourly payFor subcontractor1 day per week
Buzzclan
Raleigh, NC1 day ago - ...ServiceNow Developer to design, implement, and maintain ITSM/CSM solutions. The role involves administration,... ...integration work across ServiceNow modules to support incident, problem, change, and configuration management. The ideal candidate has ITIL knowledge and a track...Full time
- Overview Join to apply for the Director ITSM Operations role at ACI Worldwide This is a hybrid position and candidates can... ...of our ITSM practices, driving excellence in Incident, Problem and Change Management. This role will drive standard observability practices to...Casual workWorldwide
- ...Department is seeking to hire an Incident Manager who will report to the Director of IT... ...Excellence in the IT Service Management (ITSM) department. The Incident Manager will coordinate... ...with other IT areas to ensure Incident/Problem procedures align with and support other...Full time
Nyc-Housing-Authority
New York, NY3 days ago - ...Job TitleWhat you’ll be doing:Work to ensure our ITSM practices around key areas such as Incident, Problem, Change, and Release Management are consistently being followed and processes run smoothly and effectively.Work to further develop, modify, and optimize our existing...Work experience placement
ConnectedX Inc
Plano, TX5 days ago - ...25609094Reference Number: 25-00547Title: ITSM Change and Release ManagerLocation: Chicago... ...an experienced ITSM Change and Release Manager with a strong background in the banking or... ...similar platforms.Excellent analytical, problem-solving, and organizational skills.Strong...
- ...Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and... ...that will allow the Support team to resolve problems in a faster and more efficient manner.Works... ....Familiarity with tools, particularly ITSM ticket management systems (Jira, or ServiceNow...Full timeWork at officeLocal areaRemote workWorldwideFlexible hours
$92.64k - $138.96k
...Digital and E-commerce, Technology and more. Overview The IT Problem Manager is responsible for reducing the number and impact of incidents... ...Science, or related field OR equivalent work experience 5+ years of ITSM experience with a focus on Problem Management or related...Permanent employmentFull timeWork experience placementRemote workFlexible hoursViziRecruiter
Salisbury, NC4 days ago- ...seeking an experienced Technical Project Manager to lead offshore delivery and operational... ...insurance applications observability platforms ITSM processes and 24x7 support operations... ...requirements.Drive root cause analysis problem management and operational excellence.Command...Shift work
- ...heart of its strategy? As a leader in the ITSM market, EasyVista has recently acquired 3... ...our growing team as a Technical Account Manager. This is an exceptional opportunity. As... ...technologies ~ Excellent communication, problem-solving, and interpersonal skills. ~...Full time
Easyvista
Miami, FL20 hours ago - ...removing the humans who should own the hard problems. Built for IT and HR teams that are done... ...is building an enterprise service management platform that runs itself. We need a Technical... ...Qualifications Familiarity with ITSM concepts and enterprise IT environments...Full timeLocal area
Harmony
New York, NY20 hours ago $145.4k - $242.3k
...Senior IT Incident & Platform Operations Manager to lead critical platform operations supporting... ...management, and IT Service Management (ITSM) expertise to deliver measurable business... ...(ITSM) processes, incident management, problem management, and service delivery....Full timeRemote work- ...capable of writing in 128 countries on 6 continents. Job Title ITSM Manager Location New York, NY Reporting to AVP, Infrastructure Summary... ...implementation, and optimization of ITSM processes (Incident, Problem, Change, Request, and Configuration Management). Build ITSM...
