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  • **Job Location:** Hybrid work arrangement based in Richmond, VAWe're seeking a seasoned Senior ITSM Problem/Major Incident Manager to join our dynamic IT Service Management team! In this role, you'll spearhead root cause analysis and resolution of IT incidents, prevent... 
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    Local area
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    Rotating shift

    Markel Corporation

    Richmond, VA
    20 hours ago
  • A leading technology firm in Virginia is seeking a Senior IT Service Management (ITSM) Problem Manager to support federal clients. This role involves identifying, analyzing, and resolving recurring IT issues while implementing proactive measures. The ideal candidate will... 
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    JCS Solutions LLC

    Fort Belvoir, VA
    3 days ago
  • A premier technology firm is seeking a Senior IT Service Management Problem Manager in Fort Belvoir, Virginia. This role focuses on managing recurrent IT issues to maintain mission operations, requiring current Top Secret/SCI Clearance and extensive experience in problem... 
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    JCS Solutions LLC

    Fort Belvoir, VA
    2 days ago
  • $90k - $110k

     ...ITSM And Service Manager Behind every great company is a culture created by the professionals who work there. It's what has earned Baird &...  ...mature key ITIL processes, including: Incident Management, Problem Management, Change Management and Request Fulfillment within... 
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    Baird & Warner

    Chicago, IL
    1 day ago
  • $67.8k - $142.2k

     ...Job Title: ITSM Service Catalog Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee...  ...stakeholders ~ Experience in process improvement, problem-solving, and change management Desired: Active DoD... 
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    CACI International

    Oklahoma City, OK
    3 days ago
  •  ...of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital...  ...progress/performance, identification of performance problems, recommended corrective actions, and other pertinent issues. Ensure... 
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    International Executive Service Corps

    Olympia, WA
    1 day ago
  •  ...Washington, DC is seeking an Associate Service Management Officer. This role requires expertise in...  ...Management, focusing on incident and problem management within agile environments. The...  .... A Master's degree and extensive ITSM experience are essential. The position offers... 
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    IFC

    Washington DC
    3 days ago
  • A leading insurance and investment firm is seeking a seasoned Senior ITSM Problem/Major Incident Manager to join their dynamic IT Service Management team. This pivotal role involves spearheading root cause analysis, resolving IT incidents, and preventing recurring issues... 
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    Markel Corporation

    Richmond, VA
    20 hours ago
  •  ...leading telecommunications company seeks a technical leader to manage Software Configuration and Change Management operations. The ideal...  ..., and IT service management. Responsibilities include driving problem management initiatives, overseeing infrastructure monitoring,... 
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    Flexible hours

    Dish Network Corporation

    Englewood, CO
    4 days ago
  • $125k - $130k

    Job Title: Business Development Executive- ITSM Required Company: Virtual Technologies...  ...VTG offers tech solutions, ranging from managed IT services, to custom application development...  ...skills. Strong analytical and problem-solving skills. Ability to work independently... 
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    Virtual Technologies Group

    Austin, TX
    3 days ago
  • A global automotive company is seeking an experienced ITSM Problem Analyst to ensure the reliability of IT services. The role involves...  ...incidents, facilitating Post-Mortem Reviews, and maintaining problem management dashboards within ServiceNow. The ideal candidate should have... 
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    Flexible hours

    Ford Motor Company

    Columbia, SC
    20 hours ago
  • $99k - $225k

    Overview Job Number: R0234421 ITSM Strategy, Governance, and Service Catalog Lead provides...  ...and continuous improvement of IT Service Management (ITSM) practices. This role is...  ...as request fulfillment, incident, change, problem, and service level management. Working closely... 
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    Phase2 Technology

    Mc Lean, VA
    20 hours ago
  •  ..., and systems to achieve their business objectives. The impact you'll make The ITSM Operations Manager leads GIS-wide service operations across Incident, Problem, Change, Request, Configuration, and Release Management. This role owns the CAB, CMDB health... 
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    Lam Research

    Tualatin, OR
    3 days ago
  • $82.7k - $105.4k

     ...Lean Six Sigma and ITIL. Broad knowledge of Leadership methodologies. Ability to apply multiple technical solutions to business problems. For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range... 
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    PowerToFly

    Fort Worth, TX
    3 days ago
  •  ...Vertical Relevance is looking for a Senior Project Manager with ServiceNow with Financial Services experience, ITSM / CSM, GRC to join our team Full-time and work...  ...environments.  ~ Excellent communication, problem-solving, and organizational skills Qualifications... 
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    Vertical Relevance

    New York, NY
    25 days ago
  • ITSM Manager page is loaded## ITSM Managerlocations: 399 Park Avenue-New York, NYtime type: Full timeposted on: Posted Todayjob requisition...  ...implementation, and optimization of ITSM processes (Incident, Problem, Change, Request, and Configuration Management).* Build ITSM... 

    Starr Companies

    New York, NY
    2 days ago
  • (Observability Tools experience is mandatory) Develops and implements ITSM processes, such as knowledge, incident, problem, configuration, and request management. They also ensure that processes are documented, communicated, and understood across the IT organization. Other... 

    TechDigital Group

    San Jose, CA
    1 day ago
  • Overview IT Configuration Manager, EIS - Platform Engineering & Ops, Enterprise Technology...  ...years of experience with ServiceNow and ITSM 5+ years of hands-on technical experience...  ...resources through complex solutions and problems Strong understanding of ITIL framework, especially... 
    Full time
    Work at office

    MassMutual

    Springfield, MA
    3 days ago
  •  ...through technology. The successful candidate will serve as a Problem Manager reporting to OTIs Customer Services Division. The Problem Manager...  .... Familiarity with the following technologies or concepts: ITSM (IT Service Management) platforms such as ServiceNow; basic... 
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    Full time
    Temporary work
    Work at office
    Shift work
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    Weekend work
    Afternoon shift

    New York City Office of Technology & Innovation

    New York, NY
    4 days ago
  • ITSM Manager page is loaded## ITSM Managerlocations: Dallastime type: Full timeposted on: Posted Todayjob requisition id: 2026-03368**Overview...  ...role owns ITIL-based management practices such as Incident, Problem, Change, Request, Asset, Knowledge, Monitoring and Event,... 
    Work experience placement

    HKS

    Dallas, TX
    1 day ago
  • $105k - $140k

    The Incident & Problem Manager provides centralized ownership of the firm’s Incident and Problem Management processes. This role leads major...  ...in Incident Management, Problem Management, IT Operations, or ITSM. Experience leading major incidents in a complex technical environment... 
    Hourly pay
    Temporary work
    Work at office
    Remote work

    Bessemer Trust

    Port Reading, NJ
    4 days ago
  •  ...logistics industry. Job Overview We’re seeking an experienced ITSM Process Manager to own and optimize our IT service delivery lifecycle. You...  ...continuously improve ITIL-aligned processes (e.g., Incident, Request, Problem, Change, Knowledge) and ensure they’re executed consistently... 
    Work at office

    NRS, Inc.

    Lyndhurst, NJ
    3 days ago
  • $40k - $60k

    Job Summary We are seeking a dynamic Problem Solver / Account Executive to join our team in our Newport, KY office. This role is vital...  ..., solution‑oriented problem solving, and effective account management. The ideal candidate will possess strong communication skills,... 
    Work at office
    Monday to Friday

    Legion Logistics, LLC

    Newport, KY
    1 day ago
  •  ...product, focusing on B2B opportunities. Responsibilities include managing the sales cycle, collaborating with Account Managers, and...  ...offerings. The ideal candidate has a strong sales background in ITSM/ESM solutions and excels in customer interactions. The position... 

    monday.com

    Atlanta, GA
    20 hours ago
  •  ...City to support their newest service product. The role involves managing the full sales cycle, collaborating with account managers, and delivering...  ...have over 3 years of B2B SaaS sales experience, preferably with ITSM/ESM solutions. The company offers competitive compensation,... 

    monday.com

    New York, NY
    1 day ago
  • Description FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics Marriott International has an exciting opportunity for a FLEX Project Manager / Business Analyst on the Enterprise ITSM Reporting and Analytics team. This dual role is part of a team focused... 
    Flexible hours

    Hotels AI

    Bethesda, MD
    4 days ago
  • Responsibilities Kforce has a client that is seeking a Process Manager ITSM Service Desk in the south Florida area. Summary: This role is responsible for governing and optimizing Service Desk services delivered by Company's strategic service provider (DXC). This role serves... 
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    Kforce Inc

    Miami, FL
    4 days ago
  • $110k - $120k

     ...firm in Charlotte, NC, is seeking a candidate for Infrastructure Management, focusing on adapting processes for a dual production platform....  ...Science, with skills in Program Management, Teradata, and ITSM. The role offers annual salary of $110,000 - $120,000 with comprehensive... 

    Tata Consultancy Services

    Charlotte, NC
    4 days ago
  • A leading government service provider in Washington D.C. is seeking a Contract Program Manager to oversee government contract execution, manage documentation and reports, and ensure compliance with security requirements. The ideal candidate will hold a Bachelor’s Degree... 
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    International Executive Service Corps

    Olympia, WA
    1 day ago
  • A leading IT consultancy is seeking an experienced ITSM Transformation Program Manager to oversee strategic IT service management initiatives. The ideal candidate will have over 10 years in IT service management with a strong track record in leading ITSM programs and possessing... 
    Remote job
    Long term contract

    ACL Digital

    Boston, MA
    20 hours ago