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- ...Devoteam está buscando un Incident and Problem Manager para un gran cliente del sector bancario. La posición es 100% teletrabajo. Serás responsable de la gobernanza y ejecución de los procesos de incidentes y problemas, dirigir las revisiones de servicio, garantizar...SuggestedRemote work
Devoteam
United States20 hours ago - ...A technology services company is looking for an Incident and Problem Manager in California. The successful candidate will oversee incident management processes, lead a remote team, and drive continual improvement in service delivery. Key qualifications include 3+ years...SuggestedRemote work
F3 Design
Anaheim, CA2 days ago - ...Inspire Brands is seeking a Senior Incident & Problem Management Analyst to harmonize Incident, Major Incident, and Problem Management across Shared Services. You will serve as Incident Commander for critical incidents, coordinating with cross-functional teams and executives...Suggested
Inspire Inc
Atlanta, GA20 hours ago - ...Bread Financial is seeking a Senior Incident and Problem Management Analyst to lead Major Incidents and RCA efforts, aligning to ITIL-adapted practices. You will define KPIs, develop analytic materials, and drive continuous process improvements across the organization....Suggested
Alliance Data
Wisconsin4 days ago - ...Bread Financial is seeking a Senior Incident and Problem Management Analyst to oversee major incidents and RCA efforts, aligning practices with ITIL-adapted processes. The role emphasizes KPI tracking, data analysis, and continuous process improvement across the IT organization...Suggested
Bread Financial Group
Columbus, OH4 days ago - Bread Financial in Columbus, OH is hiring a Senior Incident and Problem Management Analyst to oversee Major Incidents and RCA efforts, aligning ITIL practices to Bread Financial processes. You will develop training, drive process improvements, and report metrics to leadership...Suggested
$80k - $95k
...A leading recruiting firm in Greenville, SC, is seeking an Infrastructure Analyst to lead their Priority 1 incident management team. The role involves coordinating critical incident responses, facilitating communication among technical teams, and leading post-incident...SuggestedFull timeInsight Global
Greenville, SC2 days ago- ...Responsibilities Oversee the complete lifecycle of IT problems using structured, risk-based analysis within the ITIL Problem Management framework. Lead knowledge transfer... ...performance to identify proactive opportunities for incident prevention and service availability...Suggested
The Judge Group
Berkeley Heights, NJ1 day ago - ...Apex Systems is seeking a Major Incident and Problem Management Manager to lead incident response and drive problem resolution within Sun Life's IT Operations framework. You will coordinate technical teams, facilitate communications with stakeholders, and ensure timely...SuggestedRemote work
Apex Systems
Wellesley, MA3 days ago - ...site 3-4 days/week in Charlotte (or) Raleigh, NC Turn incident, problem, change, and operational data into clear themes, quantified... ...Requirements: ~3+ years of Major Incident Management experience. ~3+ years of Problem Management experience....Suggested3 days per week
- RESPONSIBILITIES: Kforce has a client that is seeking a Manager Incident & Problem Management in West Palm Beach, FL. Responsibilities: Critical Incident Response: * Lead the Major Incident Management (MIM) process for all Priority 1 (Critical) and Priority...SuggestedHourly payPermanent employmentContract work
$115k - $165k
...integrity. East West Bank gives people the confidence to reach further. Overview East West Bank is seeking an experienced Problem & Incident Manager to join the Network Operations Center (NOC) organization and lead Problem Management practices across the enterprise....SuggestedPermanent employmentFull timeNight shiftEast West Bank
El Monte, CA2 days ago$133k - $190k
...by the stability and purpose of a mutual company built to last. Role Overview We are seeking a highly skilled ITSM Major Incident & Problem Manager to join our team. The ITSM Major Incident & Problem Manager is responsible for managing and coordinating the response to...SuggestedLocal area- Bloomreach is hiring a Senior Incident & Problem Manager to own the end-to-end incident discipline across Loomi’s Marketing and Search products. You will lead live incidents, drive a unified incident process, and communicate clearly with customers and executives. The role...SuggestedRemote job
- ...powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust. The role focuses on owning incident response end to end, driving rapid restoration, and establishing cohesive processes from scratch to prevent future outages. A...Suggested
bloomreach
New York, NY2 days ago $140k - $195k
...execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the... ...is looking for a highly motivated, self-driven incident response manager to oversee forensic investigations performed by CrowdStrike...Full timeWork experience placementWork at officeLocal areaRemote work- ...at work-related events at the discretion of management. Role Overview And Core Responsibilities As a Customer Service Incident Coordinator, you will support Arabic-, French... ...ability to analyse information, solve problems, manage multiple tasks moving at different paces...Full timePart timeWork at officeRemote workFlexible hoursShift work
TransUnion
New York, NY3 days ago - ...role: Position Overview ~ The Delivery Manager is responsible for leading managed... ...leadership for Workload Automation and the Incident Response Team (IRT), a first-level Site... ...sound business judgment, and apply strong problem-solving and collaboration skills across...Permanent employmentFull time
- Director, Service Center Incident Operations### Director, Service Center Incident OperationsApply... ...leadership across monitoring, event management, network operations, incident response,... ...(ITSM) practices, including incident, problem, change, and event management* Ability...Full time
- ...Northwestern Mutual in Wisconsin seeks an Assistant Director of Major Incident & Problem Management to lead enterprise processes and governance for critical technology services. You will direct incident response, strengthen 24x7 readiness, and drive root cause analysis...
Northwestern Mutual Group
Franklin, WI2 days ago - ...President – DirectorWe are seeking an experienced and dynamic Vice President – Director responsible for AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior leader will be accountable for the strategy, execution, and continuous...
OneMain Holdings Inc
Charlotte, NC1 day ago - ...MicroTech in Orlando, FL seeks a Problem Support Manager to lead the lifecycle of network infrastructure problems for Customs and Border Protection (CBP). You will manage incidents, develop workarounds, and communicate with stakeholders effectively. The ideal candidate...
Microtech
Orlando, FL20 hours ago $100k - $155k
...and set new industry standards? Join us and help drive the future of technology forward. The Opportunity The Lead, Major Incident & Problem Management is responsible for coordinating and driving MetLife's major incident and problem management processes, ensuring rapid...Temporary workWork at officeLocal areaWorldwide3 days per weekMetLif
Cary, NC20 hours ago- ...Hidden Jobs is seeking a Senior Incident and Problem Manager to take end-to-end ownership of incident management for an AI-driven personalization platform. The role blends live incident leadership with building a product-wide process and a new problem management practice...Remote work
Hidden Jobs
New York, NY2 days ago - ...Research, An Accenture Federal Services Company, seeks a mid-level Problem Manager to oversee the lifecycle of problems within enterprise IT... ...backlog, track metrics, and ensure changes are tested with incident and release processes to protect mission-critical systems. #J...
ASM Research, An Accenture Federal Services Company
Phoenix, AZ6 days ago - ...Inspire Brands is seeking a Senior Incident & Problem Management Analyst to govern Major Incident Management and Problem Management across Shared Services. You will serve as Incident Commander during critical events, coordinating technical bridge calls and engaging stakeholders...
Inspire Brands Inc
Atlanta, GA4 days ago - ...MetLife’s Global Technology team seeks a Lead for Major Incident & Problem Management to coordinate high-impact incidents and drive continuous improvement. This hybrid role is based in Cary, North Carolina, with a salary range of $100,000–$155,000 and annual incentives...
MetLife
Clarks Summit, PA20 hours ago - ...Project Manager - Incident ManagementIncident ManagerMust Have Technical/Functional SkillsIncident Management, SRE and operations engineering... ...leadership for enterprise wide, high severity incidents, problem investigations, and high risk changes, while shaping reliability...
United IT
New Jersey1 day ago - ...This role owns and leads the end-to-end response to Major Incidents (P1) and managed high-priority (P2) incidents. In collaboration with AI-enabled... ...secures the quality of the incident record for downstream Problem Management, and drives continuous improvement in...Local areaImmediate startShift workRotating shift
GSK plc
Durham, NC2 days ago - ...the timely and effective resolution of incidents. Collaborate with other IT teams to ensure... ...of NOC operations. Incident Management: Manage the end-to-end incident management... ...motivate and guide a diverse team. Excellent problem-solving and decision-making abilities, especially...Night shift
TechDigital Group
Jackson, MI20 hours ago
