Average salary: $64,000 /yearly
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$79.65k
...handful of elite companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...SuggestedContract workLocal area- ...Lead to support an Important Government Client. Required Qualifications: *9 years of experience in helpdesk/desktop support roles to include incident management, problem management, service request fulfillment, remote troubleshooting, hardware and software support,...SuggestedContract workTemporary workLocal areaRemote work
LinTech Global
Alexandria, VA15 hours ago - ...flexibility and training tools to grow. The Client Technology Manager under the direction of the Senior Director of Technology... ...IT Security, Telecommunications, Mobile Device Management, and Helpdesk. Additionally, leads the Client Technology aspects of the broader...SuggestedFull timeFor contractorsWork experience placement
Hampton Roads Transit
Norfolk, VA2 days ago $125.3k - $233k
Learning Systems Analyst, Senior Manager page is loaded## Learning Systems Analyst, Senior Managerlocations: McLean, VAtime type: Full... ...Allen Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. **This option is reserved only for individuals who are...SuggestedFull timeContract workPart timeLocal areaRemote work- Overview Ennoble Care is seeking a Communications & CRM Manager to own the performance and optimization of our communications platforms... ...analysis Support & Troubleshooting Respond to and resolve helpdesk tickets related to supported platforms Serve as Tier 2/3 escalation...SuggestedFull timeTemporary workWork at officeVisa sponsorshipFlexible hours
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Help Desk Manager Officer Fairfax, VA, US 3 days ago Requisition ID: 1447 FVCbank Help Desk Manager Job Description Title: Help Desk Manager...SuggestedWork experience placementWork at officeLocal area
- A tech company is seeking a Help Desk Manager to oversee the DON OA Customer Service Branch, managing daily help desk operations for over 4,000 users. This role requires a Top Secret Clearance, 5+ years of IT support experience, and ITIL v4 certification. Responsibilities...Suggested
- Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians...SuggestedContract work
- Overview The TekSynap is seeking a Help Desk Manager to manage the DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~450 tickets per month. TekSynap is a fast-growing high-tech company that understands the pace of...SuggestedFull timeContract workTemporary workWork at officeImmediate startMonday to Friday
- ...Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS software...SuggestedFull timeContract workWork experience placementWork at officeWorldwide
- An established industry player is seeking a skilled Tier II Helpdesk Lead/Central Area Business Manager to enhance their technical support operations. This role focuses on leading a dedicated team that provides around-the-clock assistance at key facilities, ensuring the...Suggested
- Overview TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across multiple IT service towers. This role...SuggestedFull timeContract workTemporary workLocal areaMonday to FridayWeekend workDay shiftAfternoon shift
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...Suggested
$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Richmond, VA3 days ago$89.2k - $207.9k
...under this contract Serve as the technical point of contact for troubleshooting hardware, software, and printer problems. Manage ticket queues, track metrics, and ensure issues are resolved within established SLAs using BMC Remedy ITSM. Oversee multi-...SuggestedContract workTemporary workWork at officeLocal areaWorldwideAT&T
Lorton, VA2 days ago- ...the issue, and reviewing the tickets assigned daily As part of a service desk team, handles daily maintenance and monitoring of managed hardware and software for CISA clients and customers, both classified and unclassified systems Responsible for overseeing the TOC...Contract workImmediate startShift work
Centuria Inc.
Arlington, VA4 days ago - ...or support group. Set Agenda and Host weekly staff meetings. Conduct TOC weekly internal status meeting with the TOC program manager. Generate monthly status reports and related contract deliverables. Conduct interviews for prospective new employees, approve...Full timeContract workFor contractorsWork at officeLocal areaRemote workShift workWeekend work
Decision Point
Reston, VA3 days ago $80k - $128k
...oversight, and coaching for an assigned shift, ensuring exceptional customer service, adherence to SLAs/SLOs, and efficient incident management within a fast-paced Service Desk environment. Responsibilities Service Desk Operations & Technical Support Provide...Contract workWork at officeRemote workMonday to FridayShift workWeekend workPeraton
Sterling, VA3 days ago- ...Integration Service Delivery Manager (ISDM) Mantech seeks a motivated, career and customer-oriented Integration Service Delivery Manager (ISDM) to join our team in Herndon, VA. This is a hybrid position. This role acts as the unified operational leader responsible for...Work at officeOverseasShift work
- ...Customer Service Manager As the Customer Service Manager, you will be responsible for providing customer service support, scheduling, processing requests, and assistance with Government conferences. Essential Job Functions: Provide opening procedures to include...Immediate startWeekend work
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementLocal areaRemote work
- Responsibilities: Oversee and monitor project status, budgets, and timelines. Ensure adherence to project management methodologies and industry best practices. Provide leadership and support to project management teams. Communicate project progress with stakeholders...Contract work
- ...collaboration, inclusion, and professional growth are at the forefront. Job Summary We are seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the IT service desk, ensuring timely and effective support for technical...Full timeContract workTemporary workWork at officeLocal area
- A leading technology firm is seeking a Senior IT Service Desk Manager to lead operations for a high-profile DOD contract in Fort Belvoir, VA. The ideal candidate will drive the adoption of ITIL4 processes and enhance ServiceNow functionality. Responsibilities include overseeing...Contract work
$50 - $55 per hour
Overview Base pay range: $50.00/hr - $55.00/hr Job Number: 25-05288 Location: Arlington, VA ECLARO is seeking a Service Desk Manager for our client in Arlington, VA. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their...$80k
...Description & Requirements We are seeking a highly skilled Capture Manager to lead strategic pursuit efforts for state and local government programs. This role will drive capture planning, competitive analysis, and proposal development to deliver winning solutions aligned...Minimum wageFull timeContract workTemporary workWork experience placementLocal areaRemote workMaximus
Norfolk, VA1 day ago$82.97k - $110.63k
...throughout the lifecycle of assigned supplier agreements with both internal and external stakeholders. The Main Responsibilities ~ Manage Suppliers, ensuring adherence to contractual agreements and company standards, encompassing entire contract lifecycle - creation,...Full timeContract workTemporary workWork at officeRemote workLumen
Williamsburg, VA15 hours ago- Responsibilities & Qualifications RESPONSIBILITIES Own overall responsibility for ITSMS process handling on the Service Desk; Manage all Service Desk supervisors; Coordinate Service Desk staff training sessions; Liaise with the FDIC Service Delivery Designee; Manage the...Full timeContract workTemporary workFor contractorsMonday to FridayWeekend workDay shiftAfternoon shift
- A regional financial institution in Fairfax, VA is seeking a Help Desk Manager to support escalated application issues and foster positive user relationships. The ideal candidate will have experience in a help desk environment, with knowledge of Citrix and Windows server...
- A leading fitness franchise in Falls Church is seeking a Full Time Evening Shift Leader. This role involves providing exceptional customer service, assisting in member inquiries, and maintaining club cleanliness. Ideal candidates will have strong communication skills, be...Full timeAfternoon shift
