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- ...Job brief: We are looking for enthusiastic Rapid Response (Helpdesk) Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries. You will answer queries on technical issues and assist clients in resolving...SuggestedWork at officeRemote work
- ...knowledge by participating in team discussions regarding knowledge obtained during calls as well as new discoveries outside of PPG helpdesk experiences. Qualifications Customer-focused and Team-oriented. Prior experience working with computer hardware (...SuggestedWork at officeRemote work
- ...open cases at one time POSITION REQUIREMENTS Advanced English Level Experience working with Microsoft Technologies Helpdesk Practice and Procedures skills via phone, email and chat. One year customer service work experience *Preferred. Remote...SuggestedWork experience placementRemote workWorldwideFlexible hoursNight shift
$50k - $65k
It Help Desk Technician job at Insight Global. Willoughby, OH. Job Description Insight Global is seeking a IT Helpdesk Technician for a credit union in Willoughby, OH. This person will be responsible for ensuring efficient operation of hardware, software, and core systems...SuggestedRemote work$55k - $59.16k
...and manuals including computer software manual and policies and procedure manuals. Ability to prepare presentations, reports, helpdesk ticket responses, emails, and other job-related documents using prescribed format and conforming to all rules of punctuation, grammar...SuggestedWork at officeImmediate startMonday to FridayShift work- ...technical solutions. Key Responsibilities • Serve as team lead for a group of 3-4 IT staff, including system administrators and helpdesk personnel. • Architect, administer, and modernize Windows Server, Active Directory, Group Policy, and Microsoft 365 GCC High...SuggestedPermanent employmentFull time
$28 - $29 per hour
...Document technical processes and keep our knowledge libraries up-to-date. Requirements • 2-5 years of experience in IT support or helpdesk roles • Strong troubleshooting skills and a customer service mindset • Solid understanding of computers and software •...SuggestedContract workWork at officeLocal areaImmediate startMonday to Friday$17 - $25 per hour
...Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems,...SuggestedHourly payLocal areaRemote work- ...experience in supporting end-users operating in a Windows/Active Directory environment. Essential Functions: Provide Level One helpdesk support -- provide exceptional customer service by working closely with end users to resolve issues pertaining to software,...SuggestedWork at officeLocal area
- ...site conditions, and troubleshooting findings Maintain accurate network diagrams and deployment records Collaborate with Helpdesk teams during network incidents Assist with maintenance windows and after-hours work when required Travel occasionally to...SuggestedWork at office
- Ein führendes Unternehmen in der Automatisierung sucht einen IT-Support-Mitarbeiter (m/w/d) zur Unterstützung an mehreren Standorten. Deine Hauptaufgaben beinhalten die Bearbeitung von IT-Supportanfragen, die Verwaltung von Hard- und Software sowie die Sicherstellung des...Suggested
- ...as per the SLA • Process and send IT reports Required Experience, Skills and Qualifications Tech Skills • Technical helpdesk or technical call center experience is necessary. • Disciplined, systematic problem-solving skills required. • Hands-on work experience...SuggestedWork experience placementRemote work
- A leading staffing firm is seeking an IT Helpdesk & Asset Management professional in Columbus, Ohio. Responsibilities include providing tier 1 technical support, managing IT assets, and responding to helpdesk tickets. The ideal candidate should have 1-3 years of experience...SuggestedContract work
$18 - $22 per hour
...appropriate systems. * Follow up with users to confirm issue resolution and ensure satisfaction. * Identify opportunities to improve helpdesk processes and contribute to team initiatives. * Collaborate with internal support groups to ensure seamless issue resolution....SuggestedContract workTemporary workInternshipWork at office$26.44 per hour
...technical skills and improve troubleshooting effectiveness. Qualifications • 1-2 years of experience in an IT support role, helpdesk, or customer service environment. • Basic knowledge of Windows 10/11, iOS, and Android troubleshooting. • Experience using...SuggestedHourly payFull timeWork at officeRemote work$9k
...across operating systems, virtualization platforms, and networked systems. oEstablish, document, and manage scalable IT support and helpdesk operations aligned to mission requirements. oWork cross-functionally to ensure alignment with cybersecurity controls,...Full timeWork at officeLocal areaImmediate startWorldwideFlexible hours- Ein innovatives Unternehmen der IT-Branche in Deutschland sucht einen Junior IT-Administrator (m/w/d), der die IT-Infrastruktur gestaltet und betreut. In dieser Rolle bist du erster Ansprechpartner im IT-Support, übernimmst die Benutzerverwaltung in Microsoft 365 und arbeitest...Remote job
- ...with the team and internal customers for tasks that foster IT's maturation and the company's growth, such as: Triage and resolve helpdesk tickets Maintain software and hardware assets Work with the IT team and internal customers to dive into, document, improve, and...Work at office
- ...reibungslosen und stabilen Ablaufs aller IT‑Prozesse Entwicklung von Automatisierungslösungen für Standard IT‑Prozesse Mitarbeit im IT‑Helpdesk Bewerbungen unter Angabe des möglichen Eintrittstermins und des Gehaltswunsches gerne per Mail an: MICHAEL AG Personalabteilung...Flexible hours
- Ein führendes Unternehmen in der digitalen Bildung sucht einen IT-Helpdesk Agenten zur technischen Unterstützung der UNISCOLA E-Learning-Plattform. Verantwortlichkeiten umfassen die Bearbeitung von Supportanfragen und die Schulung von Nutzern. Voraussetzungen sind eine...Remote job
- A leading real estate company in Ohio is looking for a Technical Support Specialist to enhance user experience by providing essential IT support. The successful candidate will handle a mix of phone and off-phone tasks while utilizing tools like ServiceNow and Windows 11...Remote job
- A healthcare services provider in Cleveland, OH is seeking an Entry Level Helpdesk Technician I to provide first-level support to users and resolve technical problems. The ideal candidate will have a High School Diploma, 1-2 years of customer service experience, and technical...Full time
- ...Recommend, schedule, and perform hardware and software improvements, upgrades, repairs, and purchases. Provide technical support and helpdesk assistance. Manage and administer servers, including operating systems and associated software. Manage communication and...Work experience placementLocal area
$20 - $35 per hour
...Our client, a manufacturing company in Cleveland, OH, is in need of a Helpdesk/End User Support Admin for a three-month contract-to-hire position. Working onsite daily, the Helpdesk Admin will be supporting internal ticketing requests across all technologies. Required...Hourly payContract workWork at office- ...technische Kenntnisse - dein Weg dorthin ist zweitrangig, entscheidend ist dein Skillset.* bringst erste Erfahrung im IT-Support oder Helpdesk mit, z. B. durch Berufspraxis, Projekte, Praktika oder private IT-Leidenschaft, und gehst souverän sowie strukturiert mit...Flexible hours
- A manufacturing firm is seeking a Desktop Support Technician in Bedford, Ohio. The role involves maintaining in-house computer systems and providing technical support. Ideal candidates will possess an associate degree or equivalent experience, along with a solid understanding...
- ...Recommend, schedule, and perform hardware and software improvements, upgrades, repairs, and purchases. Provide technical support and helpdesk assistance. Manage and administer servers, including operating systems and associated software. Manage communication and...Permanent employmentWork experience placementWork at officeLocal area
$55k
An Ohio-based Managed Service Provider is looking for an MSP Helpdesk Technician to provide first-level support for clients. Primary responsibilities include resolving hardware and software issues, supporting business applications, and providing end-user training. The...Full timeWork at office- ...und Skriptsprachen (z.B. PowerShell); Pflege und Weiterentwicklung des Remote-IT-Managements; Unterstützung des Enduser-Supports (Helpdesk); Erarbeitung und Einhaltung von IT-Sicherheitsstandards und Unternehmensvorgaben. Ihr Profil Abgeschlossenes Studium oder...Remote workFlexible hours
- ...stations. Troubleshoot and resolve networking issues, ensuring seamless connectivity across the organization. Provide day-to-day helpdesk support and resolve technical issues for end-users. Support and maintain three operating systems: Windows, Apple, and Linux....
