Average salary: $91,300 /yearly

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  • A tech support company is seeking a reliable L1 Helpdesk Support representative to assist users with technical issues primarily related to Microsoft 365. Responsibilities include responding to support tickets and providing remote assistance while documenting actions. Ideal... 
    Suggested
    Remote work

    Virtual Assistant Team

    Ammon, ID
    3 days ago
  • Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering...  ...escalates unresolved issues to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications... 
    Suggested
    Work experience placement
    Remote work

    Auxis

    Denver, CO
    3 days ago
  •  ...protect their reputation. The Role As a Help Desk Technician L1 on our Help Desk Team within the Client Success Business Unit,...  ...the first point of contact for our clients, providing technical support that keeps them running smoothly. You\'ll interact with clients via... 
    Suggested
    Full time
    Work at office
    Remote work

    slashBlue

    Saint Paul, MN
    3 days ago
  • Versant Media, LLC is seeking a Workplace IT Support Analyst, L1 to join the Enterprise IT Operations group in the Washington, DC area. You will be the first point of contact for employees and partners needing IT support, handling issues onsite or via help line, with focus... 
    Suggested
    Remote job
    Flexible hours

    Versant Media, LLC

    Washington DC
    1 day ago
  • $65k - $80k

    Versant Media is seeking an Enterprise IT Support Analyst, L1, based in Englewood Cliffs, NJ. This role serves as the first point of contact for employees requiring IT support, with a strong emphasis on customer service and technical problem-solving. You will provide support... 
    Suggested
    Remote work
    Night shift

    Versant Media

    Englewood Cliffs, NJ
    1 day ago
  • A global technology services company is looking for an entry-level Cross Technology Service Delivery Field Support Engineer (L1) to provide first-line remote and onsite technical support to clients. Responsibilities include configuring technology at client sites, diagnosing... 
    Suggested
    Remote work

    NTT America, Inc.

    New York, NY
    1 day ago
  •  ...inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first‑line onsite technical support and field... 
    Suggested
    Remote work
    Shift work

    NTT America, Inc.

    Austin, TX
    3 days ago
  • $50k - $55k

     ...available Relocation assistance is available Help Desk Technician (L1) Description Our client in the IT and Managed Services industry...  ...to the Team Lead, this individual will provide Level 1 technical support to internal and external clients, assist with hardware... 
    Suggested
    Full time
    Immediate start
    Remote work
    Relocation package

    #twiceasnice Recruiting

    Gaylord, MI
    21 hours ago
  • $65k

    Versant Media is looking for a Workplace IT Support Analyst, L1, to join their Enterprise IT Operations team in Washington, D.C. This role is crucial for assisting employees and partners with IT support needs, both in-person and via the help line, ensuring a high level... 
    Suggested
    Remote job
    Work at office
    Flexible hours

    Versant Media

    Washington DC
    1 day ago
  • Framework Ventures is seeking a Service Desk Specialist to provide remote L1-L2 technical support starting from February 2026. Responsibilities include diagnosing and troubleshooting hardware and software issues, ticket management, and maintaining Windows and Office 365... 
    Suggested
    Remote job
    Full time
    For contractors
    Work at office

    Framework Ventures

    New York, NY
    1 day ago
  • Position: Managed Services Specialist L1 Location: Dallas, TX Job Id: 114 # of Openings: 1 The Managed Services Specialist L1 is...  ...: Incident and Request Handling Provide comprehensive technical support services to support customers Work within Service Level Agreements... 
    Suggested
    Contract work
    Work experience placement
    Work at office
    Local area
    Remote work
    Shift work

    nDivision

    Dallas, TX
    3 days ago
  • Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support-helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You'll work with tools such as Active Directory , Microsoft Entra ID... 
    Suggested
    Remote work

    Remote Jobs

    New York, NY
    4 days ago
  • $45k

     ...As a Website Support Specialist (L1) , you must possess superior problem-solving and communication skills and have a working knowledge of web-building software, basic HTML & CSS website coding principles and best practices. You have experience working in a support role... 
    Suggested
    Full time
    Work at office
    Flexible hours

    Team Velocity

    Chandler, AZ
    3 days ago
  • $25 - $28 per hour

     ...Overview Term: 1+ year Location: Portland, OR Pay: $25.00 - $28.00; commensurate with experience Hours: 8:00 am – 5:00 pm As a Help Desk Support Analyst, you’ll play a key role in ensuring our global teams have the technology they need to innovate, collaborate, and deliver... 
    Suggested
    Work at office
    Remote work
    Worldwide

    Zones

    Portland, OR
    21 hours ago
  • $25 - $28 per hour

     ...Zones IT Solutions, located in Portland, OR, seeks a Help Desk Support Analyst to provide first-line technical support. Responsibilities include troubleshooting hardware, software, and network issues, assisting with onboarding new team members, and maintaining service... 
    Suggested
    Hourly pay
    Remote work

    Zones IT Solutions

    Portland, OR
    3 days ago
  •  ...and other top quantitative firms. This role sits squarely at L1 : you'll be the first point of contact for customer issues, responsible...  ...-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context.... 
    Local area

    Databento

    Chicago, IL
    1 day ago
  •  ...Respond to and resolve service requests via phone, email, and remote tools. Triage and escalate complex issues as needed. Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Troubleshoot desktops, laptops, printers, network connectivity... 
    Remote work

    Signalbase Inc

    Melville, NY
    10 days ago
  •  ...environments, carriers and colleagues—to expedite diagnosis of errors and problems and identify resolutions. Investigates first‑line support calls, determines root causes of incidents and problems following knowledge articles. Responds to and diagnoses all alerts,... 
    Remote work
    Shift work

    NTT Limited

    Plano, TX
    4 days ago
  • GreenPages seeks an Onsite Desktop Support Technician to support customers in person and via ticketing. The role requires resolving reported problems and maintaining documentation while providing excellent customer service. Candidates must have 2-5 years of help desk experience... 
    Remote job
    Full time
    1 day per week

    GreenPages

    New York, NY
    1 day ago
  • $70k - $75k

     ...0/yr - $75,000.00/yr Additional compensation types Annual Bonus System Administrator L1 (MSP) - Manhattan, NY $70,000-$75,000 + Benefits + Bonuses Work on meaningful tech that supports healthcare nationwide. Join a fast-growing, mission-driven tech team that supports the... 
    Full time
    Work at office
    Remote work

    Bowman Williams

    New York, NY
    1 day ago
  • Onetech360 LLC in New York is looking for a motivated Field Support Technician to join their Managed Services team. This position combines remote and onsite technical support, focusing on Windows and Microsoft 365 environments while serving various industries. The ideal... 
    Remote job

    Onetech360 LLC

    New York, NY
    21 hours ago
  • $45k - $50k

     ...happens. The Junior Help Desk Technician handles the first level support requests that come in from our Clients. They are the first to touch...  ...on site or remotely. When opportunities arise the Junior / L1 Technician may be required to help with project delivery Communication... 
    Remote work
    Weekend work

    Smb-IT-Solution

    Smyrna, GA
    10 hours agonew
  •  ...Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard- and soft-break fix services for laptops and desktops. Provide standard and approved hardware and software... 
    Contract work
    Work at office
    Remote work

    Service Global

    Ada, MI
    21 hours ago
  • $60k - $135k

     ...Milford near Cincinnati or Remote We are seeking a knowledgeable and experienced Compliance and Security Specialist to manage and support our security, risk, and compliance initiatives, including ISO 27001, NIST, CMMC 2.0, and CFIUS compliance, with good understanding... 
    Minimum wage
    Contract work
    Local area
    Remote work

    Wipro

    Milford, OH
    1 day ago
  •  ...Onsite Support Technician L1 We are looking for a highly skilled, Onsite Support Technician L1 to be a critical part of our Team and join our mission of revolutionizing Healthcare Information Technology. The ideal candidate is a self-starting and flexible individual,... 
    Work experience placement
    Local area
    Remote work
    Flexible hours

    True North ITG

    Bloomington, MN
    4 days ago
  • $55k - $65k

     ...Technical/Functional Skills • Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems... 
    Remote work
    Weekend work

    Tata Consultancy Services

    Madison, AL
    4 days ago
  • Version-1 in Belfast is searching for a Service Desk Level 1/Level 2 Analyst who will be the first point of contact for IT support, managing incidents and troubleshooting technical issues. This full-time position includes 12-hour shifts, both on-site and remote, and requires... 
    Full time
    Remote work
    Shift work

    Version-1

    Belfast, ME
    4 days ago
  •  ...As a key member of the Technical Support team, this role is focused on the receiving of and processing of files to a quality that meets the...  ...Knowledge base Manage escalation process of issues from L1 Mentor Technical Support Specialists (L1) to help them understand... 
    Work experience placement
    Live in
    Remote work

    Extreme Reach

    Malaysia
    more than 2 months ago
  •  ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Support Engineer (L1 Support) to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Demonstrated ability to support ADF, Azure SQL, Databricks... 
    Work at office
    Remote work
    Flexible hours
    Rotating shift

    NTT DATA, Inc.

    Indiana
    16 days ago
  • $17 - $23 per hour

     ...career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years ! Associates... 
    Hourly pay
    Full time
    Temporary work
    Weekend work
    Afternoon shift

    Blain's Farm & Fleet

    Chippewa Falls, WI
    20 days ago