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- ...performance, security, authentication and data flow patterns Ensure AI solutions meet enterprise CI/CD, observability, reliability and SLA standards Solution Design & Technical Leadership Lead solution designs for AI platforms including vector databases, embedding...SuggestedH1b
- ...readiness assessments. Establish monitoring, alerting and operational dashboards. Define production acceptance criteria and SLA measurements. Provide technical documentation and knowledge transfer to client teams. Required Skills: ~8+ years of...SuggestedRemote work
- ...practical understanding of SDLC, ITIL, and Agile Frameworks ~ Solid understanding of, and experience with JQL, automation rules, SLA configurations, user management, permission schemes ~ Bachelor's degree in Computer Science or related field a bonus but not required...SuggestedFlexible hours
$50 - $55 per hour
...processing windows while meeting strict SLAs. Details: Execute, monitor, and troubleshoot batch jobs using JCL, ensuring SLA compliance. Provide production support for mainframe applications, including incident resolution and root cause analysis....SuggestedHourly payFull timeContract workTemporary workWork experience placementImmediate startWorldwideFlexible hours$120k - $202.5k
...patterns for: Batch ingestion and orchestration (Airflow, Databricks Workflows, Snowflake Tasks/Streams, Control-M integration) Window/SLA-driven batch processing with monitoring and rerun safety Migration of legacy stored procedures, PL/SQL, and shell-based ETL to cloud-...SuggestedTemporary workFlexible hours- ...ServiceNow Flow Designer/Workflow automations to orchestrate remediation tasks, approvals, exception/risk-acceptance processes, and SLA-based escalations. Configure automated ticketing and work order creation in Maximo for OT asset remediation, tied back to ServiceNow...SuggestedContract workRemote work
- ...Technical Lead is essential to maintain system stability, minimize production risks, improve service delivery, and ensure adherence to SLA commitments. This role also supports continuous improvements, platform upgrades, and strategic initiatives across the policy...SuggestedLong term contractRemote work
- ...provide support for on-call escalations and doing incident & problem management To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team To ensure positive customer experience and CSAT through First Call Resolution and...SuggestedWork experience placement
- ...requirements. Support joiner, mover, leaver (JML) activities and complex access scenarios. Manage queues and prioritize work to meet SLA, quality, and audit expectations. Execute access certifications, attestations, and remediation activities. Independently...SuggestedLong term contractContract workWork experience placement
- ...Remote Duration: 12 months Vendor Name: Mindlance Client name: N/A Rate: $100/hr on C2C TAT/ SLA: Tomorrow 12 PM EST No of Submissions: 3 Job Description: Skills: Background in robotics/sales/applications...SuggestedRemote workWorldwideFlexible hours
$106.5k - $140.5k
...documentation.Background in technical program management, support engineering, or site reliability adjacent roles.Exposure to enterprise SLA management, customer communication frameworks, or support operations at scale.Project management certification (PMP) or process...SuggestedFull timeWork from homeWorldwideFlexible hoursNight shift- ...and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA's defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and...SuggestedContract work
$70k - $130k
...Identify support and risk impacts from new or changing marketplace operations, including case categories, routing, ownership, handoffs, SLA expectations, reporting requirements, and seller experience gaps. Build repeatable mechanisms that help the organization identify...SuggestedFull timeTemporary workPart time- ...Wachter is looking for a highly organized and proactive Service Coordinator to support the successful execution of a Nationwide Service SLA. This role is ideal for someone who thrives in a collaborative environment, enjoys managing details, and is passionate about keeping...SuggestedWork at office
Wachter, Inc.
Lowell, AR6 days ago - ...Collections Minimum of 5 years working with core finance and accounting processes: chart of accounts design, sub-ledger accounting (SLA), procure-to-pay, order-to-cash, fixed asset lifecycle, period-close, and financial reconciliation Minimum of 4 years leading and managing...SuggestedFull timeWork experience placementLive inWork at officeLocal area
$62k - $86k
...scheduling—to meet production and vehicle availability targets. Ensures service appointments and tow-in triage are completed within SLA, manages OOS backlog in partnership with the Site Lead, tracks and resolves efficiency issues, and maintains the parts procurement process...Hourly payWeekly payWork at officeLocal areaFlexible hoursNight shiftAfternoon shift- ...Advanced Collections module configuration including dunning letters, Customer statements etc. Knowledge of Oracle Subledger Accounting (SLA) and multi-book accounting setups Experience integrating Oracle Financials with Avanade/Microsoft Azure platforms or Power BI for...Full timeWork experience placementLive inWork at officeLocal area
$90k - $180k
...in a leadership role managing teams or complex programs Strong experience managing high-scale, operational platforms with uptime and SLA accountability Proven ability to lead cross-functional execution in fast-paced environments Experience in Last Mile Delivery, logistics...Full timeTemporary workPart time$16 - $18 per hour
...documentation, technician updates, and service status tracking within service management systems. Monitor service progress to support SLA compliance and timely resolution of customer issues. Escalate critical service issues as needed and support Service Managers with...Hourly payWork at officeFlexible hoursOptus, Inc
Jonesboro, AR6 days ago- ...Partner with affiliate business units to maintain necessary network information. Respond to various service queues to meet objectives and SLA agreements. Handle customer record assignments for all fiber orders. Maintain detailed records of actions taken on orders,...Work at officeRemote workFlexible hoursShift work
$70k - $130k
...marketplaces. Identify support and risk impacts from new or changing programs, including case categories, routing, ownership, handoffs, SLA expectations, reporting requirements, and seller experience gaps. Build repeatable mechanisms that help the organization identify and...Full timeTemporary workPart timeRemote work- ...leading ITSM tools Foster a culture of accountability, responsiveness, and continuous improvement Experience defining and tracking SLA and support KPIs Why Join 7 Brew? At 7 Brew, you’ll be part of one of the fastest-growing QSR brands in the U.S. We offer opportunities...
$15 - $25 per hour
...drivers based on data that has been presented to you. Reviewing PII and reports. Monitoring inboxes and responding in the appropriate SLA. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total...Contract workPart timeWork from home$90k - $180k
...workflows. Proficiency with orchestration tooling such as Airflow, dbt, SSIS, or similar, including retry logic, failure handling, and SLA monitoring. Programming: Proven track record building production‑quality code in at least one programming language (e.g., Python,...Full timeTemporary workPart time- ...resolution and customer satisfaction. Escalate complex or high-priority issues to senior engineers or other IT teams as needed. Track SLA compliance and keep stakeholders informed of ticket status and updates. Create shift handover reports and maintain accurate logs of...Work at officeRemote workShift workWeekend work
$31 - $34 per hour
...complete technical context Workflow Coordination & Quality Control Coordinate daily shift repair prioritization based on fleet impact and SLA requirements Align task complexity with technician capability Ensure repair documentation meets quality standards before closure...Hourly payFull timeLive inLocal areaShift work$65k - $90k
...tools. Knowledge of OS - Linux or Windows. Knowledge of server logs and OS logs. Knowledge of Network architecture. Meeting deadlines - SLA (Service Level Agreements) and KPI (Key Performance Indicators). Hands‑on experience with servers (Supermicro, EMC, DELL, HP) is...Work at officeFlexible hours$80k - $155k
...scorecards to monitor pricing performance and execution qualityDeliver actionable insights to leadership by evaluating workflow health, SLA adherence, and overall pricing effectivenessLead cross-functional strategic initiatives that strengthen enterprise pricing...Full timeTemporary workPart timeWork at office$17.34 - $27.75 per hour
...refresher training and work station assessment Monitor inventory levels (WIP Aging) for specific area of responsibility Monitor KPI and SLA performance levels and elevate any issues/concerns to supervisor when needed Ability to communicate effectively with all levels of...$80k - $155k
...requirements into scalable CRM solutions.Queue Management & Lead RoutingMonitor and manage inbound lead queues to ensure timely assignment and SLA adherence.Maintain and improve lead routing logic based on territory, segment, account ownership, and capacity.Reporting & Dashboard...Full timeTemporary workPart time
