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- ...Manager to lead the Service Desk team. This role focuses on delivering high-quality support, managing service requests, and ensuring SLA compliance. Applicants should have over five years of experience in managed services and significant knowledge of Microsoft Azure and...Suggested
- ...Experience supporting vendor management or supplier relationship management programs, including vendor segmentation, performance scorecards, SLA/KPI tracking, business reviews, corrective action management, and vendor risk mitigation.Working knowledge of vendor management...SuggestedContract workWork experience placementFlexible hours
$15 - $20 per hour
...while maintaining attention to detail and quality. Follow‑up with end users to provide status updates as per service level guidelines (SLA's). Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels. Skills &...SuggestedHourly payMinimum wageWork experience placementLocal area- ...the resolution of technical issues and service requests. This role is accountable for overall managed services, ticket performance, SLA adherence, and the end-to-end customer experience across all supported clients. While remaining engaged in ticket work alongside the...SuggestedContract work
- ...including failed payment handling, dunning workflows, and subscription-specific fulfillment logic. Own 3PL vendor management, including SLA performance, rate card administration, and carrier selection across domestic and international fulfillment. Monitor 3PL performance...Suggested
$18.22 - $26.44 per hour
...portability lifecycle, resolving allocation and troubleshooting issues. Maintain accurate records, manage helpdesk tickets, and meet SLA requirements for response times. Act as a subject matter expert, handle complex issues and key clients, and escalate concerns as...SuggestedHourly payFull timeWork experience placementWork at officeLocal areaFlexible hours2 days per week- .... Duration: 3-6 Months Requirements: Willing to obtain a US security clearance Prior experience with invoice interfaces, lockbox and SLA (sub ledger accounting) Good understanding of Fusion database table structures of Fusion Finance modules Hands-on with performing functional...SuggestedContract work
- A healthcare institution in Boynton Beach is seeking an Offshore Operational Specialist to manage daily interactions with offshore partners. The role involves ensuring compliance with service level agreements, facilitating coordination with vendors, and analyzing performance...Suggested
- NYU Langone Health is looking for an Offshore Operational Specialist to join their team in Boynton Beach, Florida. In this role, you will manage daily engagements with offshore partners to ensure task completion and compliance with service level agreements. The ideal candidate...Suggested
- ...Langone Florida is seeking an Offshore Operational Specialist to manage daily interactions with offshore partners and ensure tasks meet SLA requirements. The role collaborates with the Central Billing Office and various NYU teams to align offshore activities with...SuggestedWork at office
OIVI - Operations Manager - Healthcare Technolo... Mgmt/Administration · India/BLR Office, Oslo[...]
...Partner Management: Coordinate with manufacturing partners, logistics providers, and other vendors to ensure performance and compliance. SLA Tracking: Help monitor and report on SLA performance (response, resolution, uptime, replacement timelines) and drive corrective...SuggestedWork at officeRemote work$15 - $20 per hour
...maintaining attention to detail and quality. Follow-up with end users to provide status updates as per service level guidelines (SLA's). Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels. Skills & Qualifications...SuggestedHourly payMinimum wageWork experience placementLocal areaCompuCom
Boca Raton, FL1 day ago- ...Prepare the technology organization for scalable growth - architecture, development, infrastructure, people, processes, and define SLA's and SOP's. Drive current state assessment, improvement opportunity identification plus process improvement projects. Direct...SuggestedWork at officeLocal area
Blue Team LLC
Boca Raton, FL3 days ago - ...Work with the Member Experience Manager on membership retention and upsell Negotiate vendor and service agreements; hold vendors to SLA standards Control operational expenses while maintaining premium standards 3. People Leadership & Accountability Lead,...SuggestedFlexible hoursAfternoon shift
WIND ATHLTX
Fort Lauderdale, FL26 days ago $169.01k - $370.53k
...operations or managed services, including incident response support, service reliability, escalation governance, change management, and SLA/KPI performance management. Strong executive stakeholder management skills with experience advising CISOs and senior leaders while...SuggestedH1bLocal area- ...reliability through proactive monitoring, effective incident response, and timely resolution of technical issuesOwn service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as requiredOversee end-to-end data...H1bLocal area
- ...enterprise chart of accounts, ledger structures, legal entities, business units, and reporting hierarchies.Configure subledger accounting (SLA) rules, journal approval workflows, payment processing, and bank reconciliation processes.Lead period-close optimization efforts,...Full timeFor contractorsWork experience placement
- ...QualificationsKey Performance Indicators (KPIs)Balanced Steering Index: Maintain a highly optimized, weighted score that balances overall SLA Achievement with target Agent Occupancy (preventing both over-staffing and under-staffing).Multi-Horizon Forecast Accuracy: Keep...Temporary workLocal areaImmediate startRelocation
$20 per hour
...sequence work accordingly. Review approved Sales Quotes and convert them into confirmed Sales Orders in NetSuite within established SLA windows; validate pricing, product specifications, and customer-specific instructions before confirming every order. Classify each...Immediate startGreenchem Industries, LLC
West Palm Beach, FL3 days ago$19 per hour
...Fix work during 90-day contract-to-hire Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) Technician will travel to each client's location Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and...Full timeContract workLive inAfternoon shift- ...logistics Manage vendor relationships, repair shops, and OEM (Original Equipment Manufacturer) partnerships Drive KPI performance (SLA adherence, reliability, fill rates) Support contract lifecycle management and compliance (FAA/EASA) Coordinate global logistics...Full timeContract workFor contractorsWork at office
Regional One Inc
Deerfield Beach, FL18 days ago - ...rosters, CPR badges, and service capabilities Support franchisees by facilitating onboarding, registering for training and ensuring SLA compliance Collaborate with Regional Directors to review franchise participation checklists Partner & Client Relationship...Work at office
- ...any security or computer related deficiencies. Aids in evaluation and testing for troubleshooting purposes. Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users. Participate in team meetings; provide input on intelligent solutions...Work at officeLocal areaFlexible hoursNight shift
- ...between IOS users and the MSP, ensuring tickets are triaged accurately, SLAs met, and user satisfaction high. Monitor ticket queues, SLA compliance, and service quality; raise trends or gaps to the Director of Technology. Coordinate scheduled maintenance, change...Full timeFor contractorsWork at officeRemote work
- ...Months) Maintain 99.9% NetSuite system availability during business hours. Resolve critical NetSuite support issues within established SLA targets and maintain high end-user satisfaction. Successfully implement all approved NetSuite enhancements on schedule with minimal...Full timeLocal area
- ...tracking, and job costing cases effectively Collaborate with business process owners on complex or high-priority cases Monitor SLA compliance and recommend corrective actions to meet performance targets Define and maintain KPIs to evaluate service effectiveness...Hourly payLocal area
Octagon Talent
Fort Lauderdale, FL17 days ago - ...day-to-day execution across Service Desk and Tier 2/3 Support functions, ensuring tickets are triaged, escalated, and resolved within SLA Monitor and report on core support KPIs — first-response time, resolution time, ticket backlog, CSAT, and SLA compliance — and...Permanent employmentRemote work
ADP - RNOOID0029990995
Deerfield Beach, FL11 days ago - ...or ability to travel independently; willing and able to attend customer sites within Singapore and be onsite within the contractual SLA during business hours. Fluency in oral and written English. Nice to have: ~ Prior LIMS, ELN, SDMS or LES experience STARLIMS...Remote work
Starlims Corporation
Hollywood, FL13 days ago - ...decisions. Develop, monitor, and maintain key performance indicators (KPIs) to measure team performance and ensure service level agreement (SLA) compliance. Perform account reconciliations, vendor statement reconciliations, and proactively identify and resolve discrepancies....
$204.44k - $324.99k
...ensure rapid issue resolutionLead end-to-end management of incidents and service requests, including triage, prioritization, escalation, SLA adherence, and root cause analysis to reduce repeat issues and improve user experienceGovern the enhancement backlog through...Seasonal workH1bLocal area
