Get new jobs by email
- This is a customer-focused role in which the Support Engineer will be expected to handle and resolve customer issues through phone and email... ...Execute software updates to network devices and systems Escalate issues and partner with Engineering team for network & system...Suggested
- ...We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix... ...to customer issues via ticketing system and phone. - Properly escalate unresolved queries to the next level of support. - Handle low...SuggestedWork experience placementWork at officeLocal area
Next Step Systems LTD
Boca Raton, FL3 days ago - ...Advanced Technical Support Engineers are part of the Advanced Technical Support team and help provide exceptional customer experiences by... ...promptly and professionally. Troubleshoot all incidents and escalate to higher levels as needed. Monitor production network...SuggestedWork experience placementWork at officeLocal areaFlexible hoursNight shiftDay shift
Hotwire Communications
Fort Lauderdale, FL21 hours ago - ...ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”... ...approach, ensuring employees receive the IT support they need to perform at their best.... ...infrastructure, printers, and other common IT needs, escalating more complex problems to senior IT team...SuggestedWork at officeLocal areaRemote workFlexible hoursWeekend work
- Vaco Recruiter Services is seeking a Tier 2 / Tier 2.5 Support Engineer in Boca Raton, Florida. Candidates should have robust experience troubleshooting Windows desktop and server environments, as well as familiarity with Microsoft 365 and Azure. The ideal applicant will...Suggested
- ...for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience. Tier 2 / Tier 2.5 Support Engineer Strong Windows desktop and server troubleshooting experience Comfortable troubleshooting Microsoft 365 environments Able to...Suggested
- .../IT Service Management Specialist will play a pivotal role in supporting our organization's IT service delivery, ensuring effective management... ...to minimize business impact through efficient response and escalation procedures. In-depth knowledge of problem analysis, root...SuggestedWork experience placement
Business Intelligence and Informatics Consulting Services, I...
Boca Raton, FL2 days ago - ...ability to minimize business impact through efficient response and escalation procedures. * In-depth knowledge of problem analysis, root... ...the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered...SuggestedPermanent employmentWork experience placement
Kyra Solutions
Boca Raton, FL2 days ago - Rapid IT Services in Boca Raton is seeking an experienced IT Support Engineer to provide exceptional technical support to users. The successful candidate will be responsible for diagnosing technical issues, documenting requests, and maintaining user satisfaction. The ideal...SuggestedFull time
- ...United States (Remote) Who Are We? We’re more than just an IT support provider—we’re a team committed to delivering exceptional... ...issues. Your day will involve troubleshooting simple problems and escalating more complex cases to the appropriate team. Tier 1 IT...SuggestedWork at officeImmediate startRemote workShift work
- ...Boca Raton, FL 33486 Who Are We? We’re more than just an IT support provider—we’re a team committed to delivering exceptional... ..., troubleshoot, and resolve common issues. When needed, you’ll escalate more complex problems to Tier 2 technicians. Your responsibilities...SuggestedInternshipWork at officeImmediate startRemote work2 days per week3 days per week
- ...(Remote/ Hybrid) Who Are We? We’re more than just an IT support provider—we’re a team committed to delivering exceptional service... ...Tier 2, you will work with our clients to triage, resolve, and escalate tickets. At times you will work with clients via phone call,...SuggestedWork at officeImmediate startRemote workShift workDay shift
- ...Summary We are seeking an experienced and detail-oriented Level 2 IT Support Technician to provide advanced technical assistance to end... ..., excellent communication skills, and the ability to handle escalated support requests effectively. This role involves providing user...SuggestedWork at officeRemote work
Infinx Inc
Deerfield Beach, FL1 day ago - ...a Help Desk Analyst II. Key Responsibilities: * Work the IT support queue alongside Level 1 staff, responding to user requests via... ...ticketing system, while also taking on more complex tickets and escalations that require additional experience and troubleshooting depth *...SuggestedRemote work
Kforce
Boca Raton, FL22 hours ago $22 - $25 per hour
...Customer Support Technician (IT Desktop Support – Advanced) Boca Raton, FL (Onsite) 12-Month Contract | 2 Openings About the... ....) Restoring files and helping with system access issues Escalating complex issues to higher-level support when needed Supporting...SuggestedContract workTemporary workCasual workWork at officeRemote workMonday to FridayWeekend workAfternoon shiftTEKsystems
Boca Raton, FL3 days ago$50k - $60k
...TGIPOWER LLC in Boca Raton is seeking a Level 1 Helpdesk Support Professional for immediate remote client support. The ideal candidate will have relevant experience, a positive attitude, and strong customer orientation. Responsibilities include troubleshooting issues with...Full timeWork at officeImmediate startRemote workTGIPOWER LLC
Boca Raton, FL1 day ago- ...Overview Sage Dental Management is looking for a Help Desk Support Technician to join our growing team in Boca Raton, FL! This... ...Collaborate with teammates on hardware and software issues and escalate as needed Install and troubleshoot hardware, software, and/or...Work at officeNight shiftWeekend work
Sage Dental
Boca Raton, FL3 days ago - ...Helpdesk team at our Headquarters. The Tier II Helpdesk Technician provides advanced technical support for IT-related issues across the organization and serves as an escalation point for Tier I support This role is crucial to maintaining system uptime, delivering...Work experience placementWork at officeMonday to FridayShift work
Robertson Anschutz Schneid Crane and Partners PLLC
Boca Raton, FL3 days ago - ...seeking a Help Desk Analyst II.Key Responsibilities: Work the IT support queue alongside Level 1 staff, responding to user requests via... ...system, while also taking on more complex tickets and escalations that require additional experience and troubleshooting depth...Hourly payContract workRemote work
Kforce
Boca Raton, FL1 day ago - ...Summary The Help Desk Technician I provides Tier 1 technical support to both onsite and remote employees. Responsibilities include... ...accurate ticket documentation. Issues beyond Tier 1 scope should be escalated to Tier 2 in accordance with established SOPs and SLAs....Work experience placementInternshipWork at officeLocal areaRemote workNight shift
JRM Construction Management
Boca Raton, FL21 hours ago $55k
...Job Title: EHR Support Analyst Job Overview: Contemporary Staffing Solutions is seeking an EHR Support Analyst to join... ...training, onboarding, revenue cycle, and operational teams to escalate and resolve complex system issues Identify recurring issues...Contract workTemporary workWork at officeRemote workMonday to FridayContemporary Staffing Inc
Boca Raton, FL2 days ago$22 - $25 per hour
...IT Desktop Support (Advanced) We are looking for an experienced IT Desktop Support professional to provide expert-level technical support... ...certified equipment. When critical incidents arise, you'll escalate and collaborate with the IT Team Lead to drive resolution....Contract workTemporary workRemote workMonday to FridayTEKsystems
Boca Raton, FL3 days ago$20 - $21 per hour
...Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and...Hourly payContract workHemmersbach GmbH & Co. KG
Boca Raton, FL2 days ago$60k - $75k
...operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the...Work experience placementWork at officeLocal areaRemote workFlexible hoursTeamLogic IT
Boca Raton, FL2 days ago- ...Desk team delivers consistent, white-glove support experience to all managed services clients... ...oversight of Level 1 Service Desk Engineers, including managing ticket and phone queues, coaching staff, supporting escalations, and assisting in the resolution of technical...Contract work
- ...matters, and we collaborate passionately to support our customers' objectives. We... ...Database Administrator supports the database engineering team in maintaining, monitoring, and... ...Log and track database-related issues, escalating complex problems to senior team members...Work at office
SBA Communications
Boca Raton, FL2 days ago - ...looking for a Help Desk Analyst to provide first-level technical support to internal users for NCCI computer systems and related... ...availability by documenting issues, communicating to impacted users, escalating to support teams, coordinating troubleshooting, and pursuing...Hourly payWork at officeImmediate startRemote workVisa sponsorshipWork visaFlexible hours
- An innovative firm is seeking a Systems Technician to enhance IT support services for its growing team. This role involves providing timely assistance for desktop and mobile devices, managing support tickets, and collaborating with users to optimize system performance....
- A regional IT service provider seeks an experienced IT Technician to support system operations and engage with end users. You will be responsible for responding to support requests, performing hardware and software configurations, and ensuring smooth operational workflows...Flexible hours
- ...capabilities. You will be responsible for troubleshooting and resolving technology issues for employees, providing on-site and remote support, and improving IT processes. Ideal candidates should possess strong communication skills, experience with helpdesk systems, and...Remote jobWork at office
