Health Coverage Counselor

Job Description

Job Description Job Summary Hamilton Health Center is seeking a Breastfeeding Peer Counselor to provide education, encouragement, and support to WIC participants throughout their breastfeeding journey.

This role is rooted in shared experience and community connection. As a Peer Counselor, you will support mothers by offering guidance, building confidence, and helping them navigate common breastfeeding challenges through both in-person and virtual interactions.

This is a meaningful opportunity to make a direct impact on maternal and child health within the community.

Why Join Hamilton Health Center

Mission-driven organization serving Central Pennsylvania families

Opportunity to support and empower mothers in your community

Collaborative WIC team environment

Meaningful, relationship-based work

Compensation & Benefits

Generous paid time off

Birthday holiday + 7 paid holidays

Medical, dental, and vision coverage

Company-paid life insurance

Retirement plan with employer match

Employee Assistance Program

Key Responsibilities

Provide basic breastfeeding education and ongoing support to WIC mothers

Maintain a caseload and conduct routine follow-ups (in-person, phone, virtual, home, or hospital visits)

Assist with common breastfeeding concerns and provide encouragement and guidance

Document all participant interactions accurately and in compliance with program guidelines

Refer participants to Nutritionists or supervisors when needs exceed scope of role

Support prenatal classes and breastfeeding support groups

Connect participants with community resources and services

Participate in required trainings, meetings, and peer counselor sessions

Assist with clinic operations, including satellite clinic support as needed

Maintain confidentiality and ensure compliance with all program standards

Qualifications Required

High school diploma or GED

Personal experience successfully breastfeeding at least one child (per PA WIC guidelines)

Strong communication and interpersonal skills

Basic computer proficiency

Reliable transportation

Preferred

Experience in WIC or a similar community-based role

Familiarity with the PENN Data System

Bilingual (Spanish)

Work Environment

Work may take place at clinic sites, virtually, in participant homes, or hospital settings

Participation in satellite clinics may be required

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.

EOE