Customer Service and Administrative Professional

Department of Health

ADMINISTRATIVE ASSISTANT III - 64061458

Pay Plan: Career Service

This is a highly responsible and confidential specialized position performing a variety of complex, administrative and clerical/technical responsibilities to support the Medical Executive Director (MED) and Senior Community Health Nursing Director (SCHND).

Assists with day-to-day administrative functions for the following programs; School Health, Healthy Start, Florida Breast and Cervical Cancer Program, Epidemiology, Tuberculosis, HIV, Family Planning, STI, Immunizations and satellite locations. The incumbent will need to possess proficient data entry and management skills including the ability to create reports, agendas, minutes, spreadsheets, calendars, workflows, and manage schedules. Incumbent will be responsible for inventory management through the ordering and returning of needed supplies for

programs, ensuring all appropriate codes are applied to orders and communicates professionally with vendors and the business office.

Prepares travel itineraries and vouchers for reimbursement of travel expenses. Responsible for maintaining all Memorandum of Agreements (MOA) between the Florida Department of Health and designated community partners. Works closely with the SCHND and MED to establish student/clinic rotations and develops a schedule

Assists the SCHND and MED with the recruitment process by scheduling and confirming interviews and creating interview packets for both in-person and virtual interviews. Coordinates service/repair for office equipment and submits maintenance and IT tickets for follow up. Assists Administration when Executive Assistant is on leave to transfer and triage phone calls, and data entry. Maintains and updates Special Needs Shelter Emergency spreadsheet. Information Custodian responsibilities include maintaining information in accordance with state and federal statutes, rules, regulations and Department of Health Security Policy 3 associated Protocols and Procedures as it relates to information Custodian, Delegation of Authority.

Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of office procedures and practices. Knowledge of the methods of data collection. Skilled in typing. Ability to compile and analyze data for administrative decisions. Ability to organize and maintain records management systems. Ability to multitask, operate general office equipment. Ability to handle telephone calls in a courteous and effective manner. threat of disaster man-made or natural.

Willing to physically come into the office daily and perform field work

At least 3 years of experience working with Microsoft Office (Word, Excel, PowerPoint, and Forms

At least 3 years of Administrative Assistant or the equivalent, experience

At least 3 years of experience in customer service

Experience working and communicating with community partners

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

We search for creative solutions and manage resources wisely.

We achieve our mission by serving our customers & engaging our partners.

We promote quality outcomes through learning & continuous performance improvement.

Florida Department of Health in Osceola

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(Flexible Spending Accounts;

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.