Head of Business Operations - Remote

Director of Revenue Operations - TestlioJoin to apply for the Director of Revenue Operations role at Testlio. Testlio's fully managed crowdsourced testing platform, powered by our proprietary LeoAI Engine™ technology, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages.Why you'll love this jobYou'll lead the operational backbone of a distributed GTM team spanning multiple regions, influencing how we work, grow, and serve our clients—without a traditional office.Ownership and freedom to redesign sales processes, shape forecasting and pipeline best practices, and drive measurable impact.What your day looks likeOversee the full sales operations ecosystem: CRM optimization, pipeline management, forecasting, territory planning, and sales process governance.Partner with Marketing to design, maintain, and continuously optimize our attribution model and channel performance.Contribute to, document, and refine sales compensation strategy, monitoring commissions and defining incentives.Monitor pipeline health daily—conversion rates, deal velocity, rep productivity, and forecast accuracy—to provide actionable insights to Sales leadership.Manage and refine the lead lifecycle (MQL ? SQL ? Opportunity ? Own CRM data quality, governance, and reporting infrastructure; Drive regular sales forecasting rhythms—weekly pipeline reviews, forecast calls, and roll-ups—to ensure consistency and high accuracy.Collaborate with Sales Enablement and Marketing Operations to inform playbooks, training, and funnel analysis.Lead a small Sales Ops/RevOps team, prioritizing requests and managing project roadmaps.What you need to succeedTechnical Skills10+ years in Sales Operations or Revenue Operations within SaaS or technology organizations.Deep hands-on expertise with Salesforce (workflow automation, reporting, dashboards, forecasting tools, data schema, governance).Strong experience with Marketing Operations, multi-touch attribution, campaign tracking, and lead lifecycle management.Advanced proficiency in pipeline analysis, forecasting models, capacity planning, and sales performance metrics.Strong understanding of SaaS metrics: pipeline coverage, ARR/MRR, win rate, velocity, CAC, and conversion rates.Hands-on experience with HubSpot, Marketo, or Pardot and associated CRM integrations; familiarity with sales engagement platforms such as Salesloft, Apollo, or Outreach.Comfort with data tools such as Snowflake, Looker, Tableau, Power BI, or other BI/analytics systems.Proven ability to diagnose GTM bottlenecks and implement scalable process improvements in a fast-paced, remote-first environment.Strong SQL or data manipulation skills (nice-to-have but highly preferred).Business orientation to translate technical outputs into customer value.Diversity and InclusionTestlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.