Receptionist-Administrative Position- Full Time

Now Hiring:
Administrative Assistant (Front Desk Receptionist)
Full Time Hours:
~ Monday - Friday, 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM

Semi-Annual Bonus Program
Medical, Dental, and Vision insurance
Early morning hours offering a great work/life balance
We provide a continuum of care that includes Medication-Assisted Treatment (MAT), Office-Based Addiction Treatment (OBAT), Intensive Outpatient Programs (IOP), and mobile treatment units. Our approach to holistic addiction care extends beyond clinical treatment, incorporating recovery coaching, community outreach and partnerships to ensure patients receive comprehensive, patient-centered support.
Transforming Lives with Community & Compassion:
Our CTC clinics partner with nursing homes, justice systems, and community groups to provide holistic, patient-centered care. From wellness initiatives and holiday celebrations to yoga and animal therapy, we foster a supportive environment for healing and whole-person well-being.
Your Job as an Office Assistant:
The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
Operate the front desk duties during peak hours or when primary staff is unavailable.
Sort, organize and maintain office records.
Assist with various insurance/billing reports as necessary.
May assist with patient drug testing procedures;
Springfield CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below.
Responsible for confidential and time sensitive material.
Familiar with a variety of the field's concepts, practices and procedures.
Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
May be responsible for accurate and timely physician credentialing.
May manage and coordinate administrative programs and office activities.
Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
Answer telephones and take messages or transfer calls.
May cover the reception desk when required.
High school diploma or equivalent required.