Full-Time Front Desk Receptionist - Healthcare

Medical Receptionist

Minivasive Pain and Orthopedics is looking for a full-time Medical Receptionist to join the team! The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear.

Essential Functions:

Clinical Receptionist

Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner

Greet patients as they arrive to facility and provide them with appropriate information

Assist patients in completing all necessary forms and documentation

Ensure completeness and accuracy of patients forms and logs including all demographics in EMR system

Update patients information in EMR system and all related records

Keep patient appointment on schedule by notifying provider of patients arrival

Answer telephone, route calls when appropriate, and answer inquires

Maintains patient accounts by obtaining, recording, and updating personal and financial information

Call patients to remind them of appointments

Schedule and reschedule patients appointments

Coordinate mail flow in and out of the office

Ensure reception area is well maintained, neat and clean, including magazines

Knowledge, Skills, and Abilities:

Strong computer knowledge including proficiency with MS Outlook, Word, and Excel

Strong attention to detail

Exceptional customer service and phone etiquette

Excellent verbal and written communication skills

Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations

Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization

Ability to travel between facilities if necessary

Education and Experience:

High School Diploma or GED

Valid Texas Drivers License

Benefits:

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• Accidental Death & Dismemberment Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

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