Head of Facility Management

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Facilities Manager at JLL, you will serve as the single point of contact for daily FM operations and management across assigned sites. This role is pivotal in delivering exceptional client service while managing both technical and administrative teams to ensure contractual commitments are fulfilled at all times. You will represent JLL's partnership management values in service, performance, compliance, ethics, people management, and relationship building, directly contributing to JLL's mission of creating transformative solutions for the real estate industry.

Serve as the primary contact for daily facilities management operations across single or multiple assigned sites

• Matrix manage technical and administrative staff while maintaining responsibility for team performance and morale
• Collaborate with supply chain teams to define scope, coordinate supplier walk-throughs, and manage supplier performance
• Maintain regular HR contact for people management, Learning & Development programs, and leave planning
• Monitor KPI performance targets and SLA compliance, implementing corrective actions as needed
• Lead participation in local JLL and account innovation programs while redeploying best practices from other teams

Bachelor's degree or equivalent work experience in Facilities Management

• Minimum 5 years of facility management experience with corporate or third-party service providers
• Strong business acumen including financial planning and analysis capabilities
• Proven ability to manage within budget and time constraints
• Experience with commercial goals management for FM operations

Experience with multi-site facility management operations

• Knowledge of JLL Experience Clean Supplier Partnership program requirements
• Familiarity with Workday HR guidelines and documentation processes
• Experience with client service reporting and communication protocols

On-site -Los Angeles, CA

Personalized benefits that support personal well-being and growth:

Comprehensive Medical, Dental & Vision Care

• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. California Residents only

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Accepting applications on an ongoing basis until candidate identified.