Service Administrative Professional

Administrative Assistant

LMG Systems Innovation (LMGSI) is seeking an Administrative Assistant to support the daily operations of our Install and Service Department. This role is essential to maintaining organization, communication, and efficiency across service coordination, scheduling, purchasing, and administrative processes.

As part of Entertainment Technology Partners, LMGSI supports audiovisual system installations and services across universities, government facilities, corporate environments, and entertainment venues nationwide. This position plays a key role in ensuring our teams operate smoothly and deliver high quality service to clients.

Schedule recurring maintenance and coordinate daily service and installation activities

Assist with ordering materials and equipment for service calls and maintenance contracts

Enter and maintain accurate data across CRM, ERP, SharePoint, and other systems

Coordinate RMAs and manage equipment returns between clients and vendors

Work cross functionally with Accounts Payable, Purchasing, and other departments

Generate purchase orders for labor, vendors, and customer billing

Support additional administrative tasks and projects as needed

High school diploma or equivalent

Minimum of 3 years of experience in an administrative or fast paced office environment

Experience supporting service based operations or technical teams is preferred

Proficiency with business systems such as CRM, ERP, and Microsoft Office tools

Administrative coordination and scheduling

Data entry and systems management

Customer communication and support

Play a key role in supporting service and installation operations

Work alongside experienced technicians, engineers, and operations professionals

Access comprehensive benefits including medical, dental, and vision insurance

Participate in a 401(k) plan and flexible spending account options

We participate in E Verify and comply with all applicable leave laws including the Family and Medical Leave Act (FMLA).