Service Administrative Professional

ADMINISTRATIVE ASSISTANT II - 79001492

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .

ADMINISTRATIVE ASSISTANT II - 79001492

Pay Plan: Career Service

Administrative Assistant II

Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Director’s Office of the Division of Condominiums, Timeshares and Mobile Homes. This position is a part of the administrative assistant team and is responsible for the administrative functions in the office.

The incumbent in this position is responsible for the administrative functions in the office to include :

Answering telephones and routing calls to the appropriate staff members, serving as telephone backup for the Bureau of Compliance main telephone line, scheduling appointments, organizing, filing and maintaining paper as well as electronic files.

Interface with the public and will help provide pertinent information to callers.

Review consumer complaints routed in the Department's Document Imaging System, open compliance cases in the Department's Licensing System, and assign complaints to the appropriate staff members.

Provides general information to the public as a result of telephone, written and in-person inquiries.

Assist with hiring packages for new staff members including, but not limited to, scheduling interviews and work samples, collecting documents from the applicants, compiling documents and information for the hiring package, and forwarding documents to the Division HR Liaison.

Arrange travel schedules and reservations as well as help maintain the calendar(s) and coordinate meetings for the Deputy Bureau Chief.

Good writing and reading comprehension.

Customer service oriented.

Ability to prepare correspondence and administrative reports.

Proficient in the use of technology including software, hardware, and data systems.

Two (2) years of relevant experience in customer service and administrative functions.

State of Florida retirement package: Nine annual paid holidays and one personal holiday

The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.

The State of Florida provides a $25,000 life insurance policy to eligible employees.

Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.

Tax deferred medical and childcare reimbursement accounts are available.

For additional benefit information, please visit the following website:

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

NOTE : This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. Applicants are required to apply through the People First system by the closing date, by applying online. If you have any questions regarding your application, you may call View phone number on click.appcast.io.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at View phone number on click.appcast.io. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere ( .