Head of Sales Management

Description Hawks Cay Resort is seeking a dynamic and results-driven Sales Manager to lead and expand our sales efforts. The ideal candidate will develop strategic sales plans, nurture key client relationships, and drive revenue across leisure, corporate, group, and event segments. This role requires a strong understanding of the luxury hospitality market and a genuine passion for delivering exceptional guest experiences in the Florida Keys.

Key Responsibilities Develop and implement comprehensive sales strategies to achieve room revenue, banquet, and ancillary revenue targets

Manage and grow existing client relationships to drive repeat business and loyalty

Conduct site inspections, sales calls, and client meetings

Collaborate closely with marketing and revenue teams to align sales activities with promotional campaigns and pricing strategies

Ensure the highest standards of guest satisfaction and brand alignment in all sales communications and interactions

Qualifications & Skills Bachelor’s degree in Business, Hospitality Management, or a related field

3–5+ years of sales experience in the luxury hospitality or resort industry

Proven track record of achieving and exceeding sales targets

Excellent communication, negotiation, and interpersonal skills

Fluent in English; additional languages are a plus

Preferred Experience Experience selling in a full-service resort environment with mixed leisure, group, and corporate business

Familiarity with Delphi, Cvent, Opera, or similar sales & catering systems

Strong network within the Florida and Southeast meeting/event planner community

Benefits Competitive compensation package with performance incentives

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) with company match

Employee discounts on rooms, dining, and resort amenities

Professional development opportunities

Equal Employment Opportunity Hawks Cay Resort is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: EOS Hospitality

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