Temporary Administrative/Professional Positions

Import Customer Service Representative (Admin)
Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Employment Type: Contract-to-Hire (6 Months)
We are seeking a detail-oriented and customer-focused Import Customer Service Representative to join a growing logistics and import operations team. This position is ideal for candidates with experience in customer service, administrative support, logistics, transportation, import/export operations, or supply chain environments. In this role, you will support the import process from start to finish by coordinating documentation, communicating with customers, tracking shipments, and ensuring compliance with import regulations. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced office setting.
Customer Service & Account Support
Serve as a primary point of contact for customers regarding import shipments and documentation.
Maintain accurate customer records and account information.
Build and maintain positive customer relationships.
Prepare commercial documents necessary for import clearance.
Monitor shipment status and provide updates to customers.
Administrative Support
Enter and maintain data within company systems.
Assist with reporting, recordkeeping, and special projects as assigned.
High school diploma, GED, or equivalent required.
At least 1 year of professional experience in customer service, administrative support, logistics, transportation, or a related field.
Comfortable working with computer systems and data entry.
Strong customer service mindset and relationship-building skills.
Import/Export Operations
Freight Forwarding
Administrative Support
Customer Service
Supply Chain Operations
Shipping & Receiving Coordination
Operations Support
Excellent follow-up and customer service abilities
Confidence navigating multiple computer systems
Ability to thrive in a high-volume office environment
This is an excellent opportunity for someone looking to build a career within logistics, transportation, import operations, and international shipping while working in a professional office environment with long-term growth potential.
Job Type & Location This is a Contract to Hire position based out of Baltimore, MD.
available for this temporary role may include the following:

• Medical, dental & vision
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Application Deadline This position is anticipated to close on Jul 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.