FULL-TIME ADMINISTRATIVE PROFESSIONAL

Description

Founded in 1991, IBJI is the largest orthopedic group practice in Illinois. With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago. Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports training. Ortho Access walk-in clinics provide same day care for orthopedic injuries. In 2021 IBJI expanded its portfolio, launching regional ambulatory surgery centers that offer patients a specialized, outpatient alternative to traditional hospital based surgery. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient. In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms.

Job Type

Full-time

Summary

The Administrative Assistant role acts as a liaison between the assigned physician team and patients/families, other staff, physicians, attorneys, vendors, etc. This position ensures optimal physician scheduling and administrative operations support, to provide patient care excellence and to meet professional requirements of the physician’s team.

Responsibilities

Physician Liaison Activities

Responds to incoming phone calls and appropriately determines the best method for resolution through the identification of the most appropriate respondent (i.e. physician, administrative assistant, administration, clinical/nursing staff, etc)

Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate

Appointment Scheduling

Schedules immediate care needs of patients when physician is on-call

As assigned, registers and assists in scheduling of appointments for new/established patients

As assigned, discusses patient special appointment needs with physician, supplying medical chart for review as required and secures appointment approvals for visits outside of routine scheduling templates

Arranges for legal depositions, ensuring that all patient records are available prior to the deposition

Schedules physicians to perform athletic physicals at local high schools

Correspondence/Clerical Functions

Sends prescriptions for therapies, return to work notes, gym notes etc., as requested

Composes and types non-patient visit letters/correspondence for the physician

Opens and distributes physician’s/department mail

Provides workers’ compensation carriers with updated status on patients

Completes "Attending Physician" statements, handicap parking permits, jury duty requests, PE excuse notes, disability forms, etc.

Prepares the physician on call schedules and coordinates physician schedule changes

As necessary, secures appropriate releases and copies, medical information for patient pick-up. Works closely with copy service and monitors reports to ensure timely mailing of all requests for records

Maintains an orderly file on physician credentials and CME credits

Other Functions

Works on special projects for physician(s) as requested

Orders physician lunches and other miscellaneous items

Secures insurance pre-certifications as requested for procedures as assigned (i.e. MRI, Therapy, Synvisc, injections, surgery etc.)

Handles payments received for depositions, record subpoenas, etc., by completion of appropriate forms for billing department and notation of receipt of payments in the chart

Assists physician, when requested, with other activities

Manages office equipment maintenance

Maintain a clean and safe work environment

Other duties as assigned

Requirements

Education

High School diploma or equivalent

Certifications/Licensure

Not applicable

Experience

Not applicable

Technical Skills

Able to type 40 wpm with good spelling ability

Computer literate and knowledgeable in business software/equipment

Knowledgeable in basic medical terminology

Soft Skills

Proficient in professional communication both verbal and written in the English language

Excellent phone and people skills

Capable of keeping up in a fast-paced work environment

Physical Requirements

Stand or sit for extended periods of time

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.

Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.

Salary Description

$18.00 - $25.00 per hour

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