Head of Product | Tech

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Product Manager
Full-Time Employee Apex, NC, US

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow and are looking for a Product Manager (Hardware) to join our team.

The Product Manager is responsible for all aspects of all assigned products within Clever Devices’ portfolio. This position is the business leader of these products and serves as the subject matter expert for all customers internal and external. The Product Manager organizes input from all stakeholder groups, both internal and external, and tempers that input with market knowledge/research to forge a vision and comprehensive strategy to differentiate Clever Devices’ offerings and dominate the market. The Product Manager will be responsible for bringing a hardware centric product to market.

Obtains and maintains mastery of the market, our customers, technology, our competitors, and the business relationship between them

Define roadmap for initial delivery and to drive ongoing roadmap developments and define suggestions for growth

Partner with hardware and software engineering to drive technical projects and provide leadership, setting scope, managing daily progress, and defining acceptance criteria

Partner with production and purchasing to support the successfully/timely manufacturing of our hardware to customers

Partner directly with business development to receive feedback that directly impacts the product roadmap and hardware offering

Manage and report on cross-functional development project status

Support sales by providing training and sales tools

Investigates product issues at customer sites as part of the customer support escalation path

Support the development of marketing copy and reviews all product content

Support Proposals by maintaining the proposal library (for assigned products), reviewing compliance matrixes, proposing strategy, and working with engineering to provide NRE sizing for development items

Communicate with and supports all operational aspects of the business, including Production, Supply Chain, IT Deployment, Proposals, Finance (Pricing), Systems Engineering, Project Management, Training, Sales, and Customer Service.

Any activity within the bounds of the Clever Devices Corporate Business Ethics and Policies that serves to further the continued successful growth and development of Clever Devices

To earn the trust and respect of the strategic customer base for assigned products and clients

To participate in proactive partnership and problem solving

To be both technically and commercially sensitive to the needs of Clever Devices and our customers

To seek to treat all stakeholders and customers earnestly working to meet there needs and understand their point of view

Update all the proposal library content

To make direct contributions to support business development and to close business

Bachelor’s degree in Electrical Engineering or equivalent; 4+ years’ experience in an electrical/mechanical engineering or product management capacity

Excellent customer service skills

Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs

Ability to travel on short notice to customer facilities at least 30% travel

The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered.