Head of Operations & Business Management

Monogram Aerospace Fasteners

Workplace Type: On-site

Employment Type: Salaried | Full-Time

Function: General / Executive Management

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

PennAero is hiring a Director of Operations at our Monogram Aerospace Fastener company in Commerce, CA. With over 125 years of manufacturing experience, Monogram Aerospace Fasteners prides itself on designing, developing and delivering innovative high-quality aerospace fasteners and products to its customers. In addition to blind bolts, Monogram also offers a wide array of products, including temporary fasteners, collars, and various fastener installation and removal tools.

PennAero is a leading manufacturer of highly engineered fasteners and specialized components for critical aerospace, defense, space, and advanced energy applications. We partner with customers to solve their most complex challenges, bringing technical depth and disciplined, agile execution when it matters most. Experience guides our growth—strengthening capabilities and expanding our global platform as markets evolve. The Director Operations position implements, standardizes operational practices and possess strong leadership skills to create/innovate a teamwork environment.

Reporting to the General Manager, the successful candidate will be responsible for managing the company manufacturing Operations to achieve the site’s business goals

The Director, Operations will oversee the areas of Heading, Wedgelock, Plating, Heat Treat, CNC, Maintenance, and Tooling

Responsible for the overall direction, management and results of departments and carries out responsibilities in accordance with policies and applicable laws

Directs LEAN efforts to minimize the cost of quality including scrap, rework while meeting customer quality requirements

Interfaces with customers, vendors, subcontractors and ensures the organization is in compliance with company policies and procedures

Further develops and implements performance metrics to ensure on-time-delivery of production to customers

Quality, HR, Finance, EH&S, Customer Service/Planning, Design Engineering, CI and R&D

Provide advice and counsel on operational issues to General Manager

Champion and support the current operating system including Policy Deployment, Lean Transformation, Strategic Sourcing and Continuous Improvement Philosophy with hands‑on involvement and reinforcement

Drive and instill a culture that embraces teamwork, quality and safety in everything we do

Determine annual Operations Capital budget

Manage the majority of company direct and indirect headcount resources to include hiring, performance review and employee development to meet production output and gross margin goals

Provide mentoring and training to subordinates

Establish appropriate Operations goals within the context of the global strategy and ensure attainment of these to support top level objectives

Ensure that performance metrics are posted and displayed, assessments are conducted, and visual management systems are maintained

Act as one of the primary points of contact with Bargaining Unit

Process and resolves disputes and grievances in partnership with HR and General Manager

Responsible for setting the tone and maintaining a productive relationship with the Bargaining Unit

Establish and guide oversee SIOP process – assure effective integration between sales, supply chain and operations for effective planning and execution

Work closely with Monogram Arizona Operations to ensure alignment for production and delivery needs for Monogram

This role is required to be on‑site 5 days at the Commerce, CA location.

Minimum of 10+ years’ experience in a related manufacturing environment with machine shop; or 10+ plus years of process/continuous improvement experience in manufacturing, preferably aerospace

Proven record of hands‑on experience in a high mix, high volume aerospace operation for a multimillion manufacturing company

Demonstrated ability in the core competencies for a senior level leader: delegation, developing direct reports, process management, innovation management, business acumen, learning on the fly, making timely/high quality decisions, and hiring staffing, strategic agility, command skills and managing vision and purpose

Strong knowledge of/experience with manufacturing support functions such as Quality, Manufacturing Engineering and Facilities

Strong business acumen and customer interaction experience

Strong mentoring and coaching skills

Familiarity with aerospace quality standards, systems and processes

Exhibits strong planning, organization, and analytical skills; Capable of developing and managing departmental budgets and capital projects

Proficient with related manufacturing computer systems/software (Microsoft Applications)

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

This is a full‑time position. Travel

Travel is primarily local during the business day, although some out‑of‑the‑area and overnight travel may be expected about 5% - 15%.

Lean Six Sigma Green Belt is a plus or the ability to obtain certification within the first year of employment

This role involves access to technical data and/or hardware subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). In compliance with all states and cities requiring transparency of pay, the expected pay range for this position is $220,000 - $275,000. Some roles may qualify for extra incentives like equity, commissions, or other variable performance‑related bonuses. Medical Insurance and Prescription Drugs

Dental Insurance

Flexible Spending Accounts

Life Insurance

Short‑Term Disability

Long‑Term Disability Insurance (for eligible employees)

Employee Assistance Plan (EAP)

Retirement Program