Head of Business Partnerships

About The Opportunity As a Strategic Partner Manager in the SMB Merchant Network, you'll be responsible for a portfolio of our most critical accounts in priority markets. You will build strong relationships with these partners, who often have custom agreements, and conduct regular business reviews to optimize their Grubhub accounts. Your goal is to boost new diner acquisition, drive conversion, and ultimately prevent churn.The Impact You Will MakeIn this role, you will be the primary driver of success for our most strategic accounts. Your impact will be defined by your ability to:Develop and execute strategic account plans, leveraging a deep understanding of our solutions to drive retention, new diner acquisition, and revenue growth.Serve as the primary point of contact and an internal advocate for your portfolio of strategic accounts, ensuring their needs are prioritized.It is an expectation that you provide these accounts with a contact number for emergencies. Serve as a trusted advisor by providing data-driven insights and strategic guidance to help partners navigate the market and optimize their performance.Be prepared to travel to meet with top partners and attend key industry events.Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred.Bachelor’s Degree or equivalent years of experience and High School degree/GED4-6 years of account management or enterprise account management experience. Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plusAbility and desire to do whatever it takes to find solutions for merchants.Confident making outbound dials on the phone.Willingness/ability to travel and speak to restaurants in person.As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.Our hybrid model requires 3 days a week in the office. Massachusetts : $96,960 - $121,200 ( $121,000 - $151,500 OTE Range)Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.BenefitsThe benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. SummaryLocation: BostonType: Full time