AI Sales Strategist

Company Description

RRD is a leading global provider of marketing, packaging, labels, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The AI Sales Strategist is a transformative leader within the Sales Optimization team. This role serves as the primary "Business Architect," responsible for vetting and defining the requirements for high-impact AI engagements that drive internal efficiency and top-line growth across the Sales Ecosystem.

The Strategist will act as the bridge between sales leadership and Information Technology, serving as a technology thought partner to the Senior GTM and IT Leadership to ensure AI initiatives are not superficial add-ons, are embedded into core commercial workflows and directly improve costs or revenues. The Strategist will lead the cross-functional AI Working Team and collaborate deeply with peers in Sales Operations, Enablement, Sales, Marketing and Client Services to develop strategy, define requirements and bring important initiatives to life. This is a high-visibility role with a career trajectory into leading a team of AI analysts or a broader optimization function.

• Revenue Optimization: Define strategy to develop and implement AI machine learning models specifically focused on revenue optimization and cost reduction (e.g. forecast sales, predict churn, determine high probability targets, dynamic pricing strategies)
• Monitor model performance: Identify drift and orchestrate the retraining/update of models as necessary to maintain predictive accuracy and relevance to market conditions
• Architecture of the "Seller Action Hub": Reimagine the frontline sales tech stack philosophy to create a unified AI workspace that reduces "systems overload" and "cognitive drag" for 500+ sellers.
• Workflow Deconstruction: Utilize Action-Centric Insight and Design (ACID) to analyze sales activities in prospecting, complex deal structuring, and pipeline governance to identify opportunities for AI augmentation or automation.
• Cross-System Interoperability: Define the technical requirements to enable Google Gemini, Salesforce.com, and AWS-hosted legacy systems to work together, allowing AI agents to fetch real-time intelligence across disparate datasets.
• GTM Agentic Strategy: Identify and vet the use of autonomous AI agents capable of making data-driven decisions and executing complex actions, such as automated outreach, deal risk analysis, and pricing optimization.
• Strategic Requirement Definition: Lead the process of defining annual and quarterly AI GTM projects, ensuring that all proposed AI pilots are tied to measurable improvements in EBITDA, Gross Margin, and Net Revenue Retention (NRR).
• IT Partnership: Work hand-in-hand with IT development teams to bring AI projects to life, ensuring that technical execution aligns with the strategic needs of the sales organization.
• Reporting and Communication: Create and maintain interactive dashboards and reports to visualize key performance indicators and model outputs
• Compliance : All AI related projects, developments, uses must follow the RRD's Google AI Acceptable Use Guide, Client AI Restrictions & any other IT related policy.

Qualifications

• Bachelor's degree in Business Analytics, Data Science, Information Systems, or a related field is
• At least 5 years of experience in Sales Operations, RevOps, or Sales Enablement
• Authoritative knowledge of the Salesforce.com ecosystem and familiarity with Generative AI tools (e.g., Google Gemini) and cloud architectures (AWS).
• An understanding of programing languages such as Python (with libraries like Pandas, NumPy, scikit-learn, TensorFlow, or PyTorch)
• Experience with statistical modeling and machine learning techniques (e.g. time-series analysis, gradient boosting, clustering, neural networks)
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Familiarity with data visualization tools (e.g. Tableau, Power BI, Looker)
• Familiarity with agentic AI frameworks or specific sandbox environments such as Salesforce Agentforce or AWS and experience with low code/no code agent building.
• Demonstrated success leading organizations through significant technological transformations, including reducing "tech debt" and overcoming seller resistance to AI adoption.
• Requires excellent written and verbal communication skills with the ability to state messages in a clear manner using language that is easily understood by others.
• A track record of mentoring junior analysts with a desire to transition into a formal management role as the AI team expands.
• Must adhere to RRD's Google AI Acceptable Use Guidelines.

Additional Information

RRD's current salary range for this role is $85,000 to $136,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans