Office Administrator

Office Administrator

The Office Administrator is responsible for supporting Services and Program staff and leadership through a variety of functions that help ensure the effective day-to-day operations of the Career Training & Education Programs. This position is responsible for the reception and greeting of guests and participants, general office/administrative and facility support including data entry. The Office Administrator provides exceptional customer service as the organization's first and last impression for participants, visitors, and the community.

In a typical day, an Office Administrator can expect to:

• Coordinate the day-to-day operations of the front desk and lobby area.
• Responsible for a variety of office/administration duties that support operations for the assigned Services and Programs teams, staff and management.
• Enter data in a timely and accurate manner based on tracking and reporting needs.

Pay range: $18.87 - $25.97/hr. This is an on-site/office-based role whose essential functions require the individual to work at a physical location which may include a GESMN or partner facility. Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount! Opportunities for career development and advancement.

Required Knowledge & Skills:

• Strong verbal and written communication skills.
• Strong digital and computer literacy skills.
• Proficient in Microsoft products and platforms such as Outlook Calendar, Teams, OneDrive, Word, and Excel; and the ability to learn and use a variety of web-based platforms.
• Adaptive and open to change with flexibility within job.
• Ability to meet deadlines, prioritize demands, and solve problems creatively.
• Able to balance front desk reception and office administrative duties.
• Ability to work with individuals from diverse cultural, social, and economic backgrounds.
• Ability to work in a team environment.
• Strong customer service, problem-solving, and de-escalation skills.
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
• Must have the ability to work Mondays – Fridays from 7:30 a.m. – 4:00 p.m.

Prior Experience & Education:

• 1-3 years of relevant experience required
• High school diploma or equivalent

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Star Tribune Top Workplace 6 years running. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.