Senior Salesforce Scrum Master
Saintech Solutions INC
Job Description
Work Authorization: U.S. Citizens or Green Card Holders Only
\nCertifications: CSM, PSM, or SAFe Scrum Master Preferred
Job Summary\nWe are seeking an experienced Senior Salesforce Scrum Master with 8+ years of Salesforce platform delivery experience, including Health Cloud, Service Cloud, and/or Experience Cloud projects. The ideal candidate must have proven experience leading Agile teams in fast-paced Salesforce implementation projects, not just operations and maintenance (O&M) .
Key Responsibilities & Requirements\n- \n
- Salesforce Experience: 8+ years of Salesforce platform delivery experience, including Health Cloud, Service Cloud, or Experience Cloud implementation projects. \n
- Scrum Master Expertise: Proven experience leading sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and blocker removal. \n
- Implementation Experience: Strong hands-on experience supporting fast-paced Salesforce implementation and development projects, rather than primarily O&M engagements. \n
- Agile Delivery: Ability to proactively identify and remove blockers, resolve delivery challenges, and keep teams focused on sprint goals and commitments. \n
- Cross-Functional Collaboration: Experience working closely with Product Owners, Business Analysts, Salesforce Developers, Administrators, QA teams, and business stakeholders. \n
- Agile Methodologies: Strong understanding of Agile frameworks, particularly Scrum. Experience with SAFe is a plus. \n
- Salesforce Technical Knowledge: Solid understanding of Salesforce release cycles, configuration, customization, integrations, and deployment processes. \n
- Communication & Facilitation: Excellent communication, leadership, and facilitation skills, with the ability to engage technical and non-technical stakeholders. \n
- Sprint Metrics & Reporting: Experience tracking sprint velocity, delivery progress, risks, dependencies, and overall team performance. \n
- Tools & Technologies: Hands-on experience with Jira, Confluence, Zephyr, or Salesforce DevOps tools. \n
- Certifications: Scrum Master certification, such as CSM, PSM, or SAFe Scrum Master, is preferred. \n
- Work Authorization: Must be a U.S. Citizen or Green Card Holder. \n
- \n
- Hands-on Salesforce configuration or administration capabilities are a huge plus. \n
- Experience delivering complex Salesforce Health Cloud, Service Cloud, or Experience Cloud implementations. \n
- Experience working in a SAFe Agile environment. \n
$100k - $120k
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