Senior Sales Manager - International Logistics (Import)

Job Description

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Location: Remote – United States

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Travel: Monthly in-person business reviews in Houston, TX, or Los Angeles, CA

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Employment Type: Full-Time

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Position Overview

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The Senior Sales Manager will be responsible for developing new customer relationships and expanding revenue across the U.S. market, with a focus on import shipments from Asia, including Southeast Asia.

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This role is ideal for an experienced logistics sales professional with a strong understanding of freight forwarding, import operations, and integrated supply chain solutions. The successful candidate will bring a consultative sales approach, a solid industry network, and a proven ability to develop long-term customer partnerships.

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This remote position offers a competitive base salary and an uncapped commission structure tied to sales performance.

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Key Responsibilities

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1. Business Development & Sales

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• Identify and develop new business opportunities with U.S. importers, distributors, retailers, and e-commerce businesses.
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• Focus on import trade lanes connecting Asia, particularly Southeast Asia, with the United States.
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• Develop new customer relationships and expand existing accounts to achieve revenue and sales targets.
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• Promote integrated logistics solutions tailored to customer supply chain requirements.
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2. Integrated Logistics Solutions

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• Sell a range of logistics services, including ocean freight (FCL/LCL), air freight, customs brokerage, drayage, warehousing, and domestic distribution.
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• Develop solutions supporting deliveries to U.S. warehouses, retail distribution centers, and Amazon FBA facilities.
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• Prepare quotations, proposals, and service agreements.
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• Negotiate pricing and commercial terms to support sustainable business growth.
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3. Account Management & Customer Relationships

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• Build and maintain long-term relationships with decision-makers in supply chain, procurement, and operations.
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• Identify opportunities to expand service offerings and increase account value.
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• Coordinate with overseas offices, operations, and customer service teams to ensure smooth shipment execution.
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• Monitor customer satisfaction and address service-related concerns in collaboration with internal teams.
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4. Market Development & Sales Strategy

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• Monitor industry trends, competitor activity, and freight rate developments.
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• Identify new market opportunities, customer segments, and potential strategic partnerships.
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• Represent TOPASIA at industry events, trade shows, and customer meetings.
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• Contribute market insights to support the company's U.S. sales strategy.
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5. Sales Pipeline & Performance Management

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• Maintain accurate sales pipeline records and customer information in CRM systems.
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• Track sales performance against established targets.
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• Prepare regular sales reports, revenue forecasts, and business updates.
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• Collaborate with management to develop account strategies and sales plans.
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Required Qualifications

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• 5+ years of sales experience in international logistics, freight forwarding, NVOCC, or a related industry.
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• Established relationships with U.S. importers or relevant industry customers.
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• Demonstrated ability to develop new business and generate revenue through customer acquisition and account growth.
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• Proven sales performance and a track record of meeting or exceeding sales targets.
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• Strong knowledge of Asia-to-U.S. import logistics and international freight operations.
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• Understanding of the import process, including Incoterms, Importer Security Filing (ISF), customs clearance, drayage, and domestic distribution.
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• Strong negotiation, presentation, relationship-building, and communication skills.
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• Ability to manage a sales pipeline, prioritize opportunities, and work independently in a remote environment.
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• Bachelor's degree preferred; equivalent industry experience will also be considered.
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• Ability to travel for customer meetings and attend monthly business reviews in Houston, TX, or Los Angeles, CA.
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• Must be legally authorized to work in the United States.
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Preferred Qualifications

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• Professional proficiency in both English and Mandarin Chinese.
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• Established customer relationships in Houston or the Gulf Coast region.
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• Experience serving customers in retail, new energy, recycling, industrial, or consumer goods sectors.
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• Experience working with international freight forwarders or logistics providers headquartered in Asia.
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• Familiarity with e-commerce logistics, Amazon FBA, and retail distribution center deliveries.
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• Experience with CRM platforms such as Salesforce or HubSpot and logistics TMS systems.
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Compensation & Benefits

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• Competitive base salary plus uncapped sales commission.
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• Performance-based bonus opportunities.
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• Health, dental, and vision insurance.
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• 401(k) retirement plan with company match, subject to plan terms.
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• Paid time off and paid holidays.
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• Opportunities for professional growth within an expanding U.S. organization.
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