Patient Services Representative

Non-Clinical - Administrative/Patient Services Representative

Location: Beverly Hills, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $22.00 / Hour (USD)
• Shift / Schedule: Day shift, 8:00 AM 5:00 PM (58 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Key Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explain policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

*Note: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.

Required Experience

• 1 year of recent experience working in an outpatient clinic or medical office setting
• Experience with medical insurance, referral processes, and benefit plans

Nice-to-Have Experience

• 2 years of recent experience working as a Patient Service Representative

Required Skills

• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Skills

• Experience with CS-Link/Epic
• Understanding of medical terminology

Education Requirements

• High school diploma or GED required

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading healthcare organization providing on-site patient-facing and administrative services across clinical settings in California and beyond. The organization staffs a broad range of healthcare administrative professionals including Patient Services Representatives, Surgical Scheduling Coordinators, and Authorization Representatives across outpatient clinics and medical offices serving thousands of patients annually.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.