Rehabilitation Services-Patient Coordinator II
$18.56 - $27.58 per hourMass General Brigham
Clinical Administrative Assistant
In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. Must be patient focused. Schedules patient appointments, obtains referrals, collects copayments and registers patients. Assists in training other staff members in front desk responsibilities. Additionally has responsibility for billing, patient flow, medical record preparation, office supplies, coordination of patient care amongst speech, occupational and physical therapy, as well as therapist schedules.
Qualifications
- High School Diploma or Equivalent required
- Associate's Degree or Bachelor's Degree preferred in secretarial sciences.
Experience:
- 3-5 years Medical Environment or clinical practice Acute Hospital experience preferred
Knowledge, Skills and Abilities:
- Staff adheres to all I C.A.R.E. Standards.
- Ability to communicate with patients, families, the interdisciplinary team, and colleagues to achieve clinical goals.
- Outstanding interpersonal skills: communicating in a positive, professional manner.
- Ability to carry out responsibilities of the position with patients with use of interpreter, cultural differences, department age ranges and special needs the patient may have
- Computer skills.
- Understanding of HMO, Managed Care and various coverage options.
- Ability to work independently exercising excellent judgement.
- Ability to prioritize challenging workload with strong problem solving skills.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.56 - $27.58/Hourly
Grade
SF1130
Mass General Brigham$18.56 - $27.58 per hour
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