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Remote Head of Residential Customer Support & Experience

Point Broadband / Sunset Digital

New York, NY
  • Remote job

Point Broadband is seeking a Manager for Residential Customer Support, responsible for leading operations across multiple states. This role focuses on enhancing customer experience, operational performance, and employee engagement, while managing supervisors and frontline teams in a fast-paced environment. The ideal candidate should have at least 5 years of customer support experience and proven success in managing high-volume teams. The position is remote but candidates must reside in specific operating states of Point Broadband. #J-18808-Ljbffr Point Broadband / Sunset Digital

Vacancy posted 5 days ago
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