Surgery Scheduler

POSITION SUMMARY

Responsible for coordinating physicians' workflow including: surgery scheduling, appointment scheduling, procedure, and all testing scheduling; maintains patient information. Performs other medical front office functions as needed.

JOB DETAILS

• Job Type: Full-time
• Medical Specialty: Surgery
• Schedule: Monday to Friday
• Work Location: In person
• Ability to Commute: Carmel, IN 46032 (Required)

RESPONSIBILITIES & DUTIES

• Coordinates and schedules surgeries, follow-up appointments, procedures, and all testing as designated by physicians.
• Remains knowledgeable of physicians’ schedules at all times to ensure surgeries and procedures are scheduled in conjunction with their schedules.
• Schedules surgeries based on physician volume maintaining appropriate standard turnaround times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive information.
• Demonstrates courtesy and helpfulness towards officers, co-workers, patients, and their families.
• Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication. Documents work processes as required. Follows all written protocols and procedures.
• Verifies insurance benefits of patients and authorizations as required.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establishes and maintains effective working relationships with physicians, staff, and management.
• Follows established surgery center procedures in the performance of all job duties to ensure a safe work environment.
• Adheres to policies regarding safety, confidentiality, and HIPAA guidelines.

REQUIREMENTS & QUALIFICATIONSEducation

• High School Diploma / GED (Required)

Experience

• Medical terminology: 1 year (Required)
• EHR systems: 1 year (Required)
• Medical terminology or coding (Preferred)

Skills

• Skill of intermediate-level competence in windows-based computer software system.
• Skill in planning, organizing, and adhering to timelines.
• Skill in applying universal precautions.
• Skill in interpersonal relationships with patients, their families, physicians, and co-workers.

Knowledge & Abilities

• Analytical ability to comprehend relationships of various tasks and data in Electronic Health Records and Practice Management System.
• Ability to ensure quality in patient care.
• Ability to work effectively as a team member with staff.
• Ability to perform detailed tasks in busy environment.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 1 year of experience with surgery scheduling and EHR systems, full-time availability (Mon–Fri) to work in person in Carmel, IN?

Work Location: In person